Userpilot

AUGUST 18, 2024

Building in-app or on-page activations, landing pages, emails, and ads have associated costs. Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. Google Analytics to track website traffic and conversions. Heatmapping tools.

Analytic Tools 102

Analytic Tools Data Visualization Feedback Software Reporting Tools 102

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. video tutorials , in-app guidance flows, chat support, and more). Appcues: best tool for mobile user onboarding.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Reveal

DECEMBER 2, 2022

Reveal Embedded Analytics. Integrating an embedded analytics solution into your software comes with tremendous opportunities to expand your business and drive new revenue streams. Why Is Data Analytics in SaaS Platforms Important? 4 Ways to Monetize Your Data Analytics Offering.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Customer Experience 98

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Mixpanel

MAY 27, 2020

More importantly, they need the right kind of solutions to interpret that data, and drive actionable innovation across their organization. But when it comes to using data for product innovation, more often than not, there’s a mismatch between the tool teams use and the data they need. Google Analytics.

Data Visualization 126

Data Visualization Analytic Tools Reporting Tools Marketing 126

Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

NOVEMBER 26, 2023

Boosting and optimizing the conversion rate is vitally important for all product managers and savvy SaaS owners. Using CRO analytics is one of the best ways to drive growth. How to leverage CRO analytics data to enhance conversion processes. Explore the best conversion rate optimization tools on the market.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI. What is Appcues?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics? What is Product Analytics?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

Userpilot

APRIL 29, 2022

What user onboarding software do you need to buy to equip them? A customer onboarding specialist is the one who ensures that the customer has a successful experience with the product or service from the very beginning. Why is a customer onboarding specialist important in SaaS? What salary do they get? Ready to dive in?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Reporting Tools 98

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! How many apps does Zendesk have?

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, What is NPS?

Data Visualization 105

Data Visualization Reporting Tools Feedback Software Analytic Tools 105

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

AUGUST 20, 2024

But how comprehensive is the data it captures for product analytics ? Amplitude’s autocapture can track multiple types of events, including clicks on elements, page views, sessions, form interactions, file downloads, and marketing attribution. Amplitude offers powerful analytics and real-time data processing but it’s not for everyone.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. Getting into analytics. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. So why should you consider Sematext?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. Authoritative, actionable strategies on how to grow your business. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Userpilot

APRIL 26, 2022

Want to accelerate your SaaS product but don’t know how to drive adoption? In the SaaS industry, the median activation rate is 17%, while the median user growth rate is 4%. Resource centers provide in-app self-service support so that users are empowered to self-diagnose and solve their own issues quickly.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Data Visualization 98

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

Healthcare 95

Healthcare Research Software Analytic Tools User Testing 95

Revulytics

SEPTEMBER 6, 2019

Remember the still-maligned Windows Vista operating system upgrade ? What about Google’s Lively 3-D virtual world simulator and Allo instant messaging platform ? These software giants’ experiences exemplify the real-world cautionary tale of what happens when there is insufficient understanding of customer needs and requirements.

Analytic Tools 69

Analytic Tools Feedback Software Reporting Tools Data Visualization 69

Alchemer Mobile

SEPTEMBER 27, 2018

Customers have endless options when it comes to choosing new brands and services, which means their expectations are high. Additionally, customers who are proactively engaged with are four times as likely to use your app after three months. Listen to your customers wants and needs, then build solutions to meet those desires.

Customer Feedback 203

Customer Feedback User Testing Customer Experience Data Visualization 203

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market. Here’s why.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools User Testing Data Visualization 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Revulytics

JANUARY 30, 2020

But for software vendors, an audit has often been the traditional path to confirm whether a customer is complying with its software license agreement. While no one likes to be audited, most software vendors can be reluctant to conduct them. Software Usage Analytics. SAM Programs.

Data Visualization 15

Data Visualization Analytic Tools Reporting Tools Software Review 15

Userpilot

AUGUST 21, 2021

The more features users interact with, the more value they get from the app. When you increase feature engagement for your SaaS, you automatically increase user engagement and feature adoption for the app in general. You can measure feature engagement by tracking feature usage using a tool like Userpilot.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Mixpanel

MAY 27, 2020

More importantly, they need the right kind of solutions to interpret that data, and drive actionable innovation across their organization. But when it comes to using data for product innovation, more often than not, there’s a mismatch between the tool teams use and the data they need. Google Analytics.

Data Visualization 69

Data Visualization Analytic Tools Reporting Tools Marketing 69

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. I later opened my own company to help tech companies grow in Brazil and Latin American countries, because I realized there was a big need and I happened to be in this really advantageous position to do that.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223