Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product. What is UX analytics? ” moment.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. We also look at various tools that can help you harness the power of analytics to drive your product growth. What is product data analytics?

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 71

Userpilot

MARCH 5, 2021

Customer feedback tools that make the most of user feedback are probably the most important weapon SaaS teams have at their disposal for building their products. The million-dollar question is: which tools do you use and to what end? Read on to discover what they are, and the best tool in each case. Table of Contents.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98

Userpilot

JULY 31, 2023

Everybody in SaaS knows it’s relatively easy to attract users. Retention marketing needs direct and personalized communication with existing customers, so in-app is the best choice, often complemented by email. Userpilot’s in-app resource center. Looking to power up your retention marketing strategy? But look no further!

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

JUNE 12, 2023

We’ll also show you tools that will simplify everything. Examples of questions to ask in user persona surveys: What will you be using {product name} for? Mention some significant obstacles you face in your professional life What do you want to achieve with [software]? Book a demo to learn more. What are marketing surveys?

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Data Visualization Product Research Research Software Analytic Tools 90

Userpilot

JULY 27, 2021

Do you know how to use NPS data to drive growth for your SaaS? Let’s jump in to see how you can leverage user feedback to drive growth for your SaaS company. With tools like Userpilot , you can tag recurring responses so you can see trends as they emerge and proactively respond. How your product is serving your users’ needs.

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

OCTOBER 6, 2022

Next, use tooltips and other in-app guidance to highlight the relevant features for each user segment. Userpilot FAB model example: features include product usage analytics , in-app flows and the resource center widget. In a SaaS product, it would be the functionality that it offers. Want to see Userpilot in action?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Customer Feedback 91

Userpilot

JUNE 8, 2021

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! What Software Does a Product Manager Need?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JANUARY 29, 2023

Slack uses in-app microsurveys to regularly collect customer feedback. Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. What is product experience in SaaS? Why is product experience important for SaaS companies? What is product experience? Consider a few of them.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

UserVoice

JULY 4, 2019

Fortunately, there’s no lack of solutions. There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Let’s look at the best tools for product managers and the problems they solve. Data Analysis and Visualization Tools for Product Management. Hello buy-in.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

UX Studio

JUNE 30, 2023

Top Design Companies in California UX studio UX studio is an award-winning web design firm working with companies of all sizes. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They’re building websites, brands, and digital transformation platforms that deliver results and revenue.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Revulytics

AUGUST 29, 2017

When product managers were asked to name their top challenges, the difficulty of adding innovative features because the customer base demands support of older ones is very high on the list. Determining how changes to legacy versions of your software product will affect your customer base is one of the hardest parts of the job.

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Analytic Tools Data Visualization Reporting Tools Feedback Software 63

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors. Use a color-coded system for a handy visual aid. Positive vs negative friction.

Feedback Software 98

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Userpilot

JUNE 10, 2022

To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Reveal

JULY 27, 2022

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. embedded analytics ?product,?we’ve?had Provide an easy-to-integrate data analytics solution that customers?can give you control of the features in your app, making it a seamless part of the user’s app experience.?? Predictable. .

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Userpilot

JULY 13, 2022

Amplitude blog focuses on data analytics in product management. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. The Product Board blog deals not only with roadmaps but also other aspects of product management like product-led growth.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Best product management tools to add to your toolkit. o get the sponge mode on and dive in!

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? What are Customer Behavior Analytics?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. The Launch Management solution is a relatively new feature—we first released it last fall.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JUNE 30, 2023

By collecting and analyzing feedback through VoC surveys, SaaS businesses can gain valuable insights about customers. This data allows product managers to make more informed product development and roadmap planning decisions. Examples of questions to ask: How much are you willing to pay for {product name}?

Customer Feedback 97

Customer Feedback User Testing Feedback Software Data Visualization 97

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Platform Product Manager. A product manager building a SaaS product of some sort, working in Agile software development practices.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. These initiatives can involve game-changing solutions, new offerings, or disruptive ideas.

Feedback Software 97

Feedback Software Analytic Tools Research Software Product Research 97

Userpilot

FEBRUARY 3, 2021

Then, when you finally put together your user journey map and want to optimize your touchpoints and eliminate bad experiences, you can face two barriers: The Analytics Black Hole – Can’t see the forest before the trees. The Bottleneck -Your software developer who is too busy to take on every experiment you want to run.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Research Software 98

Userpilot

DECEMBER 2, 2019

More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With that in mind, we thought we’d take a look at the best customer success tools. With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. Churnbuster.

Analytic Tools 78

Analytic Tools Feedback Software Data Visualization Reporting Tools 78

Userpilot

DECEMBER 8, 2023

Click tracking describes the process of recording and analyzing user clicks on a website, app, or within your product to gain insights into user behavior, identify areas for improvement, and optimize the user experience. Of course, you’ll need to choose the right tool for the job. Book a demo to learn more!

Product Research 104

Product Research User Testing Data Visualization Onboarding KPIs 104

Userpilot

AUGUST 13, 2023

Validate them with data from other sources, like analytics or insights from customer-facing teams. Next, put them on the roadmap , considering feature interdependencies and timelines. A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. 2 Overall – 1.2/2=0.6

Data Visualization 97

Data Visualization User Testing Customer Experience Feedback Software 97

Intercom, Inc.

OCTOBER 10, 2019

He’s also had a direct hand in the authorship of five books, including Information Architecture for the World Wide Web and Search Analytics for Your Site. UX designer are creating worlds, and people live in those worlds. We do it by closing distances that our technologies have just opened. Short on time? Louis: Sure.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Userpilot

DECEMBER 10, 2020

But for SaaS companies – when it’s handled correctly – negative feedback can also be one of the fastest routes to improving your product, customer service and even marketing. Tools for categorizing and collecting feedback. That’s not just about the solution provided, but also the way you put it across. Collecting.

User Testing 98

User Testing Feedback Software Customer Feedback Analytic Tools 98

Userpilot

JANUARY 8, 2021

Some industries like SaaS will have an average NPS of 30. 10 (extremely likely) meaning these are the people who swear by your product and would be willing to go into battle screaming its name. For example, let’s say you launch a NPS survey in your app and 100 users answer it. Well, software is not one of them.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Weak Development Team 80

Userpilot

JANUARY 19, 2021

As Steve Jobs once said: “ You have to start with customer experience and work your way back toward the technology, not the other way around. ”. What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.”. But how do you measure it?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

The Product Coalition

NOVEMBER 2, 2021

This can be highly useful for hiring managers, as well as for PMs planning their roadmap. It’s common to find interview questions regarding product design/product sense , prioritization , and UX (the links are my takes on it). A possible solution/discussion Obviously, the correct answer here is C. Names are fragile?—?they

Technical Review 137

Technical Review Analytic Tools Software Review User Testing 137

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. Hopefully, the product management tools we’re going to cover will help you out! We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product management tools are: Prototyping and UX (Userpilot, InVision, iRise).

Data Visualization 55

Data Visualization Feedback Software Research Software Analytic Tools 55

Userpilot

OCTOBER 29, 2020

A good Product Marketer will be both analytical and creative, with excellent communication skills. – speaking of adoption: As you can see, there’s more to the role then post-signup in-app marketing. Promoting e.g. user webinars, advanced features, and special promos for existing users inside the app.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Product Marketing 98

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

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Data Visualization Analytic Tools Research Software Product Research 250