Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Feedback integration catalyzes continuous improvement, data-driven decisions, and the creation of exceptional user experiences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. We’ve handpicked the right survey questions under different research categories to make everything easy.

Customer Feedback 90

Customer Feedback User Testing Feedback Software Data Visualization 90

Userpilot

NOVEMBER 2, 2022

Because it’s the key to a better pricing strategy, competitive advantage, and customer experience. In this article, we cover: How to define product value and a value-added product. TLDR; Product value describes how much your product helps customers achieve a goal or fix an issue. How to measure product value.

Feedback Software 88

Feedback Software Research Software User Testing Product Research 88

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. It involves market research, goal setting, and the development of your go-to-market strategy.

Product launches 99

Product launches Product Research Data Visualization Research Software 99

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing 95

User Testing Research Software Analytic Tools Feedback Software 95

Userpilot

MAY 14, 2023

Want to know whether your product is delivering value to customers? Customer feedback is the key to developing a customer-centric business. In this article, we’ll discuss 7 ways you can collect customer feedback to understand user sentiment. The best solution is to ask them directly.

Feedback Software 88

Feedback Software User Testing Customer Feedback Analytic Tools 88

Userpilot

MAY 30, 2023

To support your marketing campaigns, here are a couple of survey ideas: Trigger a welcome survey to ask new customers about the size of their team, their job titles, and their goals. Allowing you to personalize your marketing messages better. So you can attract good-fit customers that are likely to stay.

Customer Feedback 75

Customer Feedback User Testing Feedback Software Product Research 75

Userpilot

OCTOBER 24, 2022

Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. Calculate your Net Promoter Score and measure customer loyalty. Here are some examples.

Feedback Software 92

Feedback Software Analytic Tools Research Software Software Review 92

Userpilot

OCTOBER 31, 2022

Want to analyze customer needs in a way that will benefit your business? In this article, we feature the nitty-gritty of customer needs — from the fundamental meaning and types of customer needs to the most efficient method for conducting a customer needs analysis and acting on customer data for business growth.

Data Visualization 92

Data Visualization Analytic Tools User Testing Feedback Software 92

Userpilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. This article explores what data-driven insights are and why they are important. For instance, market research data can help you decide on effective product management strategies. It also provides information on everything from market development to product positioning and pricing.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

AUGUST 13, 2023

These are the key questions we cover in the article. This enables the team to have a better chance of delivering a positive user experience and increasing customer satisfaction. This often translates into higher feature adoption and customer retention. To implement the framework, you need customer input.

Data Visualization 89

Data Visualization User Testing Customer Experience Feedback Software 89

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products.

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

Userpilot

SEPTEMBER 7, 2022

With this article, you’ll discover: White space analysis: what is it, and how does it contribute to product growth ? How do you collect customer data and identify white space opportunities? It also gives product teams a better understanding of the market and sparks product innovation. Lookback for smart user interviews.

Data Visualization 92

Data Visualization Feedback Software Research Software Analytic Tools 92

Userpilot

SEPTEMBER 12, 2022

It’s aimed to understand how likely customers are to recommend your product to a friend/colleague on a scale of 1-10. The greater the score, the more satisfied your customers are and the more loyalty they feel towards your brand. It gives you a bird’s eye view of overall customer satisfaction and loyalty.

Feedback Software 91

Feedback Software Product Research Onboarding KPIs User Testing 91

Userpilot

JANUARY 14, 2023

These are the three key questions we explore in the article, so if you’re after the answers, you’re in the right place! Successful SaaS products satisfy user needs and realize organizational business goals. Products achieve success because they solve user problems well. Are you ready to dive in?

Feedback Software 92

Feedback Software Research Software Product Research User Testing 92

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Champions a customer-centric approach. Drives product success.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

Userpilot

NOVEMBER 10, 2022

Customer pain points are important to reveal when you want to improve product engagement and grow fast. If you can fix customers’ pain points, you’ll be well on your way to improving their overall customer experience. In this article, we’ll cover: What are customer pain points?

User Friction 86

User Friction Customer Experience User Testing Product Research 86

UX Studio: Product Management

MARCH 19, 2021

Our group set a goal to learn more about features and user needs prioritization. We’ve read amazing articles describing and categorizing these techniques. How might we get closer to the market and the users, while we need to move fast and rely on internal prioritization? Relies a lot on user scoring.

Product Research 109

Product Research User Testing Development Customer Experience 109

Usersnap

JANUARY 26, 2022

In this article, we walk you through the ultimate in-app feedback strategy, including the 5 best ways to engage with mobile customers and collect it (if you’re lost in the haze). While general in-app surveys ask a variety of questions, NPS surveys are only interested in customer satisfaction. What you can expect ??????

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. In this article, we take a deep dive into the technicalities of a product launch. An effective product launch checklist includes the following: Define your target audience and build out your user personas.

Product launches 85

Product launches User Testing Product Research ChatGPT 85

Userpilot

DECEMBER 9, 2021

Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article. Product positioning allows you to identify your market niche. It also helps you stay consistent in your marketing efforts.

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Userpilot

JUNE 2, 2022

That’s because customers understand your product more than anyone else and their demand drives revenue. But what matters more than the frequency of feedback is your strategy– so how do you collect feedback and track customer sentiment ? Product-market fit survey example. Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level!

B2B 99

B2B User Testing Research Software Analytic Tools 99

Userpilot

NOVEMBER 21, 2022

These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. The insights from the market research feed into the go-to-market strategy.

Product launches 91

Product launches Product Research User Testing Research Software 91

Userpilot

JUNE 30, 2023

It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. Bear in mind though that marketing content or strategies that work very well in one market may not be as successful in others.

Research Software 82

Research Software Analytic Tools User Testing Onboarding KPIs 82

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing.

Feedback Software 89

Feedback Software Analytic Tools Research Software Customer Experience 89

The Product Coalition

JANUARY 25, 2021

your company has a blog and I’m pretty sure your high-quality and authentic content will generate more traffic than the usual marketing fluff-driven posts. Act as a thought leader in your domain and contribute valuable insights through blog posts and articles. Newsletters ?—?a they are not very costly.

Product Research 94

Product Research User Testing Customer Experience Reporting Tools 94

Userpilot

MAY 30, 2023

They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points. Put simply, user personas impact your entire business model. In this article, we take an in-depth look at the user persona creation process.

Data Visualization 95

Data Visualization Analytic Tools Research Software User Testing 95

Userpilot

SEPTEMBER 29, 2022

These are some of the questions we’re answering in the article! Product value is how well your app helps customers achieve their goals compared to competitors. To measure product value, you first need to do market research and check out what other solutions serve the same purpose as your product.

User Testing 91

User Testing Product Research Feedback Software Analytic Tools 91

Userpilot

JUNE 7, 2022

By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. In this article, we will examine product-centric vs customer-centric approaches and discover how to switch your SaaS business to a customer-centric approach.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Userpilot

JULY 17, 2023

Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer. You can use it to measure customer satisfaction , conduct market research, etc.

Feedback Software 18

Feedback Software Data Visualization Customer Feedback Analytic Tools 18

Userpilot

AUGUST 15, 2023

In this article, we’re going to make sure that doesn’t happen. Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against.

Feedback Software 78

Feedback Software Research Software Analytic Tools Product launches 78

Userpilot

OCTOBER 6, 2022

These are just a few questions we’re answering in the article. Apart from regular product management skills like leadership or UX design, data product managers need to be proficient in managing the data product lifecycle. One processes the data while the other uses data to develop solutions that meet user needs.

Data Visualization 92

Data Visualization Customer Feedback Analytic Tools User Testing 92

The Product Coalition

MAY 14, 2018

UX and product management have broadly the same goals?—?to to understand users’ needs, to create excellent experiences that solve those needs and to keep innovating products, with these aims in mind. UX is essential for product managers. Product management and UX seem to be becoming more aligned… “Absolutely,” says Dave Meyer.

UX 68

UX User Testing Product Research Research Software 68

Userpilot

JANUARY 9, 2023

How is different from user or buyer personas? These are just a few of the questions we explore in the article. We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Has found product-market fit. JTBD: Onboard new users.

Feedback Software 89

Feedback Software Research Software Analytic Tools User Testing 89

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

Userpilot

AUGUST 2, 2022

Survey automation allows you to conduct in-depth market research with the speed and accuracy that manual surveying fails to offer. In this article, I’ll uncover everything you need to know about automated surveys, including the proper techniques and tools. Let’s jump right in! Forget about human errors with automated surveys.

Feedback Software 92

Feedback Software Research Software Analytic Tools Product Research 92