Userpilot

FEBRUARY 16, 2022

Having an informed understanding of how to improve customer satisfaction in SaaS can help you stand out in the fast-growing software industry, but also build an unfair advantage among competitors. By simply listening to your customers, one can optimize user onboarding and engagement by acting on user sentimen t and feedback data.

Customer Satisfaction 88

Customer Satisfaction Feedback Software Analytic Tools Data Visualization 88

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie.

Onboarding KPIs 69

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 69

Userpilot

MARCH 12, 2024

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys?

Data Visualization 81

Data Visualization Onboarding KPIs User Testing Analytic Tools 81

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. What is a feature factory?

Onboarding KPIs 80

Onboarding KPIs Product Research Feedback Software User Testing 80

Userpilot

OCTOBER 20, 2023

TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

Userpilot

OCTOBER 10, 2022

Are you having trouble deciding on what feature adoption metrics you should choose to measure the success of the new feature? In this article, we’ll cover the key metrics you need to develop an informed feature adoption strategy and discuss how you can improve them. We’ve got you covered!

Onboarding KPIs 73

Onboarding KPIs Feedback Software Analytic Tools Research Software 73

Usersnap

SEPTEMBER 21, 2021

How badly do you want to know if your customers are truly satisfied with your services? A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base. A customer satisfaction survey is a lynchpin to developing a loyal, returning, and referring customer base.

Customer Satisfaction 94

Customer Satisfaction User Testing Feedback Software Product Research 94

Userpilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

MAY 23, 2022

How do you track SaaS funnel metrics in each stage and improve them? Developing and optimizing sales funnels is a key part of SaaS product growth. There are a variety of metrics you can use to optimize your sales funnel, but today we’ll be focusing on what matters most. What are funnel metrics?

Onboarding KPIs 87

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 87

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

MARCH 25, 2024

What will you give to reduce customer attrition rate and drive business growth? While acquiring new customers is important, it’s more expensive than customer retention. To calculate the churn rate, divide the number of customers lost by the total number of customers at the beginning of that period.

User Testing 78

User Testing Customer Experience Data Visualization Customer Feedback 78

Userpilot

DECEMBER 21, 2022

Wondering which product analytics metrics you should track and improve to increase your product growth ? You must select the right product analytics metrics to serve as KPIs (Key Performance Indicators) for your product development process. What is Product Analytics? Let’s dive in!

Analytic Tools 87

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 87

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. The article will teach you how to design an onboarding strategy for your SaaS.

Onboarding KPIs 52

Onboarding KPIs User Testing Data Visualization Analytic Tools 52

Userpilot

APRIL 22, 2024

Despite having an easy-to-use product, users still need assistance to perform certain tasks or solve issues. That’s what end-user support is for. In this article, we’ll show you how to offer support effectively and on a scale! There are different types of end-user support: Task-specific support.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

SEPTEMBER 28, 2022

Are you tracking product management metrics to evaluate your product and monitor its progress? SaaS products are becoming increasingly data-driven which makes it critical to evaluate product growth using the right metrics. Here are the 3 best tools to improve product management metrics.

Onboarding KPIs 69

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 69

Userpilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? As any savvy product manager will know, picking the right tool is essential to the success of your SaaS – so it’s worth taking the time to choose carefully. Another impressive dimension of Userpilot’s software is event tracking and feature tagging.

Analytic Tools 83

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 83

Userpilot

MARCH 11, 2024

Looking for an effective product analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your product analytics needs. Looking for a Better Alternative for Product Analytics?

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your cohort analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

Looking for an effective product experience tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product experience needs. Looking for a Better Alternative for Product Experience?

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user engagement analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! What are customer engagement metrics?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 98

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your user behavior analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

The Product Coalition

JUNE 17, 2020

The Importance of Data-Driven Product Managers If you don’t have a background in data science, managing data as a product manager can seem like a daunting task. Here, we’ve laid out the main metrics used by great Product Managers to build even greater products. and base your metrics off of that.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98

Userpilot

MARCH 11, 2024

In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your funnel analysis needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Set up your metrics to measure growth and retention.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. From initial launch to ongoing product management , this framework acts as a map towards sustainable growth. In this article, we dive deep into what a product marketing framework is and explore its essential components.

Feedback Software 86

Feedback Software Research Software Analytic Tools Product Research 86

Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. Looking for a Better Alternative for Product Analytics?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

DECEMBER 10, 2023

Looking for a good onboarding automation tool and wondering which one of Pendo, Appcues, and Product Fruits is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 52