The Product Coalition

JULY 28, 2023

This article covers how we make them and what they are. In the previous article I gave examples of some of the data products you interact with everyday. Data Products’ come in all shapes and sizes, from dashboards to APIs. If you enjoyed it, keep following for more or check out my previous articles. Thanks for reading!

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The Product Coalition

MARCH 15, 2023

Challenges of FinTech app onboarding When crafting an onboarding strategy, there will be several conflicting priorities you need to balance. To calculate: How to track feature adoption rate on UXCam To easily keep a dashboard of feature adoption on UXCam, set up custom events and create a dashboard to track it.

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Userpilot

APRIL 24, 2024

In this article, we explain: Why investing in AI in SaaS is a must. This enables SaaS teams to adjust strategies promptly for optimal performance. Articles, social media posts, ad copy, landing pages , in-app microcopy – you name it. This includes the SaaS industry too. How to implement AI to build better products.

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Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. Churn analysis is the process used to convert data into actionable insights that can be applied to churn reduction strategies. They are the same process with different names. How often should you analyze churn?

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Userpilot

NOVEMBER 1, 2022

In this article, we’ll cover: What personalized customer service is and why it’s beneficial in SaaS. 7+ customer service personalization strategies. Address customers by name. People love the sound of their name, so have your customer support team address customers by name in their interactions.

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Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. Conduct market research because it helps you to: understand the needs and expectations of your user personas , enhance your product and features, stay ahead of the competition, and make changes to your marketing strategy if needed.

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Userpilot

NOVEMBER 14, 2023

That’s what this article explores. In particular, it covers: What omnichannel analytics are Why it’s important to track How to implement your omnichannel analytics strategy Omnichannel analytics tools Let’s get right into it! How to execute an omnichannel analytics strategy in your SaaS? Impressive, right?

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Userpilot

OCTOBER 26, 2023

These are the main questions that the article explores. TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Diversification is a strategy involving entry into unrelated markets or industries, often through new lines of business or partnerships.

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Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. We have three tactics to analyze your survey responses: Glance over your survey analytics dashboard to track overall performance and make a hypothesis.

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Userpilot

MARCH 29, 2024

This article reveals the major causes of funnel leaks at each customer journey stage and how to fix them. You’ll get actionable strategies and examples to help you deliver memorable product experiences , driving engagement and long-term retention. Ineffective marketing/poor marketing strategy. Poor product-market fit.

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Userpilot

JANUARY 16, 2024

In this article, we unlock the best ChatGPT prompts to elevate your product management process. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry. create content, and more.

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Userpilot

MAY 31, 2022

This article shows you how to overcome feature blindness and, as a result, increase the LTV of your customers. Keeping an updated changelog is vital as users get to see the changes you’ve made even if they miss it on their dashboards. It’s because your brain marked your name as more important than the chatter around you.

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Amplitude

NOVEMBER 26, 2019

Strategies for Closing the Gap of Confusion. Below I’ve outlined three specific strategies you can use to close the gap of confusion at your company. Strategy 1 — Roles. To illustrate this strategy, let’s visit Wayne from Marketing and see how he’s using data in his work. Strategy 2 — Systems. Source: Baremetrics.

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Userpilot

FEBRUARY 21, 2023

In this article, we look at each product's key features, use cases, strengths, and limitations. Dashboard in Heap. This is a common strategy in complex products which users might struggle to work out on their own. Pendo Dashboard. We also look at Userpilot as an alternative to these two tools. Heap Pricing.

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Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. There has to be cross-departmental and cross-functional cooperation between product, sales & marketing, customer success, and customer support to implement a successful customer retention strategy.

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Userpilot

FEBRUARY 20, 2023

In our article, we aim to help you make the decision. Pendo Dashboard. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude. Pendo vs Amplitude? This is a serious dilemma. How does this sound? Ready to dive in?

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People-First Product Leadership

SEPTEMBER 17, 2023

While there are numerous articles on how to tackle your own 30, 60, 90 days at a new organization, this post will help you onboard a new team member or your own boss. Welcome <insert name> We are thrilled to have you join the <insert name> team! Goals: Complete any required onboarding, including training.

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Research Software Data Visualization Analytic Tools Feedback Software 52

The Product Coalition

MAY 18, 2022

Read the article to know what it is? People should set guidelines for changes and continuous improvement, so product benefits will support the business objectives and strategy of firms. Visualize or map the workflow: Creating a value stream map can visualize all steps in the workflow in a column-based dashboard.

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Userpilot

APRIL 7, 2023

In this article, we’ll go through 9 types of survey questions and their examples that can help you get insightful feedback about your products and user experiences. How will you primarily use [your product name]? Choose your top 3 goals you want to achieve with [your product name]. Let’s start!

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Userpilot

JANUARY 26, 2023

In this article, we cover: What SaaS customer onboarding is and why it’s important. Just a name and email address are enough to get started. Decrease the demand for customer support A good user onboarding strategy will set customers up for success. Onboarding best practices for SaaS companies.

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Userpilot

FEBRUARY 4, 2023

In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. Strategic initiatives serve as the core foundation for your company’s strategies and play a crucial role in their success. Goal Objectives Strategy Tactics (GOST) marketing plan model.

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Intercom, Inc.

OCTOBER 3, 2019

Speaking to us about email strategy and onboarding, Val broke down her winning strategies into a series of practically applicable tips. Your customers should know your employees by name. I use a technique, a framework, called “the dinner party strategy”. The dinner party strategy is six steps. Short on time?

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Folding Burritos

FEBRUARY 22, 2016

The result is that the collective understanding of the product vision gets ever fuzzier and the strategy gets increasingly harder to define. Since objectives map to a business strategy in a much more evident way than features do, then prioritizing them becomes much more straightforward (“Does this objective contribute to the strategy or not?

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Userpilot

APRIL 4, 2024

In this article, we’ll take a closer look at what product engagement is and how you can measure it. Next, implement strategies based on these hypotheses and run A/B tests to validate them. However, personalization in SaaS involves more than just addressing a user by their first name every time they log in. Let’s dive right in.

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Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 3, 2022

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Looking for SaaS knowledge base examples? Helping your users get the most out of your product is an important (and tricky) job.

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Product Management Lessons from the Trenches

JULY 10, 2018

automate continuous user feedback Rapid prototyping and user testing Ideation and innovation processes Effective team/org communication strategies Monetization Measuring and driving retention Key tools for a great mobile app We hope you find these useful and maybe even occasionally fun to read. but more on this later…).

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Userpilot

APRIL 18, 2023

Thus in this article, we will go over 25+ customer satisfaction survey questions that you can ask users to get valuable feedback and use the insights to make data-driven decisions. As a result, you can develop well-informed strategies to improve customer satisfaction. The results are all neatly presented on a dashboard.

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eG Innovations

MARCH 31, 2022

With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware. Final Thoughts.

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Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. But how should you run them? So let’s jump right in.

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Userpilot

MARCH 26, 2023

In this article, we will look into the ins and outs of the conversion funnel and how to analyze and optimize it. Segmenting customers based on their various conversion points and taking strategies for those segments. It can help you determine effective marketing strategies and continue them to optimize the MQL to SQL conversion.

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Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. Eye tracking – by tracking the visual interactions with the page or product dashboard , you can test different layouts and designs for distractions that prevent users from finding the right features or UI elements. What is the UX research process? Why is it important?

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Userpilot

APRIL 22, 2024

In this article, we’ll show you how to offer support effectively and on a scale! Examples of end-user support strategies include: Interactive walkthroughs. Self-service support As the name explains it, self-service support services are available for the user to consult. All-in-one analytics dashboards.

Data Visualization 89

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Userpilot

JUNE 8, 2023

In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. This data strategy lets you understand how users navigate the platform and which features they engage with. Userpilot’s updated features & event analytics dashboard is coming in Q2.

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Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. In this article, we cover: Why user segmentation is essential for product managers. Deliver better product offerings A segmentation strategy isn’t only helpful for onboarding new customers. Develop different engagement strategies to meet their needs.

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Analytic Tools User Testing Customer Feedback Feedback Software 92

Userpilot

SEPTEMBER 29, 2023

These are the key questions that we tackle in the article, so if you’re after the answers, fasten the seatbelts, and let’s get right into it! As this happens, the bars in a typical funnel chart get narrower towards the end, hence the name. What benefits does it bring to product teams? Heatmap in Userpilot.

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Userpilot

DECEMBER 19, 2022

Today’s article is going to discuss the onboarding phases and their importance for product adoption. Minimize time to value of your product: As the name suggests, time to value is the amount of time it takes for a user to experience value in your product. Appcues' dashboard. Pendo’s dashboard. Conclusion.

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The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Insurance apps The name speaks for itself here: These apps serve the insurance industry, both companies and clients. What is fintech?

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