UX Planet

DECEMBER 11, 2023

As a student, you will also gain access to exclusive live webinars with prominent guest speakers. CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. You can use the code ALIENA to get 25% discount for this certificate! Find it at this referral link.

Technical Review 75

Technical Review Certifications Software Review Feedback Software 75

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 90

Feedback Software Analytic Tools Research Software Software Review 90

Userpilot

APRIL 21, 2024

build in-app experiences that increase product adoption and retention without coding). The content is SE optimized, and if you run an SEO-related query on Google, there’s a big chance you’ll find an Ahrefs article in the top five. Ahrefs article in SERP. Userpilot webinar thank-you page. Jobs-to-be-done (e.g.

Research Software 84

Research Software Feedback Software User Testing Reporting Tools 84

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. This can be done through live webinars or 1-on-1 calls. Let’s get started!

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Experience 103

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 93

Analytic Tools Data Visualization Research Software Reporting Tools 93

Userpilot

MARCH 21, 2024

It can improve customer retention , lifetime value, revenue growth, and product development. Implementing loyalty programs to reward users who provide feedback, reviews, and referrals to boost retention and advocacy. This way, you can adapt your product development, digital marketing strategies, and user experience to their needs.

User Testing 97

User Testing Analytic Tools Research Software Feedback Software 97

Userpilot

JANUARY 29, 2024

In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. Communicate your product’s value with clear instructions and use webinars to improve customer engagement. Why is UX design important in SaaS?

Feedback Software 101

Feedback Software Analytic Tools Research Software Data Visualization 101

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. Segmentation features aren't very intuitive and may require additional help from a developer. UserGuiding reviews.

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 88

Userpilot

JULY 13, 2021

In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Let’s get into it. Speed is of the essence here.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

OCTOBER 24, 2023

Like sending a webinar invitation where users can learn how to use a new feature. Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? When done well, it will prevent many users from churning due to misunderstanding your product.

Customer Experience 81

Customer Experience User Testing Customer Feedback Onboarding KPIs 81

Userpilot

JULY 31, 2023

This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. Send webinar invitations to educate customers on advanced use cases. You should include different formats of resources such as documentation articles, webinar recordings, video tutorials , etc.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization Customer Feedback 92

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Reading reviews on product listing platforms.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Customer Experience 94

Userpilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. Webinars are a great way to do just that.

Feedback Software 82

Feedback Software Analytic Tools Product Research User Friction 82

Userpilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Create a checklist code-free with Userpilot. Source: ExplodingTopics.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

Userpilot

JULY 21, 2022

It mainly involves solving customer issues through in-app training, calls, emails, videos, articles, chatbots, and more. For example, positive reviews on platforms like Capterra and G2: Userpilot G2 review. Others won’t bother sending an email if they can solve the problem with a support article. Loom videos and webinars.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94

Userpilot

OCTOBER 10, 2022

In this article, we consider 10 SaaS product marketing examples. Userpilot organizes webinars to teach users how to use new features. Despite your developers’ best efforts, some product features may be hidden from users at first sight. Userpilot organizes webinars to educate existing customers on new features.

Feedback Software 90

Feedback Software Research Software Product Research User Testing 90

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 8, 2021

Using product tour software is a better decision. The best product tour software on the market is Userpilot. If it benefits their product experience, and if the product tour follows the best practices contained in this article, they'll likely thank you for it. It’s very challenging to build a product tour from scratch.

Analytic Tools 87

Analytic Tools Feedback Software Onboarding KPIs Software Review 87

Userpilot

JUNE 29, 2023

There’s an important distinction between documentation intended for your end users, and the more technical docs leveraged by developers and software architects. Documentation should be contextually relevant: it depends on what your software does, what problems you’re trying to solve, and the needs of your audience.

Document 85

Document Analytic Tools Feedback Software User Testing 85

Userpilot

DECEMBER 20, 2022

A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies. Key loyalty stage KPIs are net promoter score and the number of reviews or recommendations given. On the one hand, the marketing funnel is developed to quickly draw in potential leads and convert them to paying customers.

Feedback Software 93

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 93

Userpilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Here are one of the most common ones: Poor Onboarding: A poor onboarding process can make customers struggle due to a lack of support or guidelines. Let’s dive in!

Customer Feedback 95

Customer Feedback Feedback Software Customer Experience User Testing 95

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. So why not try a demo to see for yourself?

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

Userpilot

APRIL 28, 2023

In this article, we’ll explore why you need a knowledge base, its core elements, how to build a knowledge base for your product, and the best knowledge base tool. Educational resources in multiple formats, like recorded webinars, interactive walkthrough replays, etc., Let’s dive in!

Analytic Tools 72

Analytic Tools Feedback Software Research Software Data Visualization 72

Userpilot

JANUARY 3, 2023

This article will discuss 10 actionable strategies to help you drive more customers by improving MQL to SQL conversion rate. MQL is a potential customer fit for your business, reviewed by the marketing team. The marketing team reviews and confirms the MQL before sending it to the sales team. Let’s dive in!

User Testing 94

User Testing Feedback Software Research Software Customer Experience 94

Gainsight

AUGUST 24, 2020

In this scenario, it’s not only customers who would enjoy increased productivity and cut costs due to a highly efficient onboarding process. At a recent Gainsight PX customer webinar, two of our experts explained three key tech-touch strategies for customer onboarding, which we’ll cover below. Apply the Lifecycle stage .

Onboarding KPIs 105

Onboarding KPIs Technical Review Data Visualization Feedback Software 105

Userpilot

APRIL 18, 2023

In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Developing the actionable tactics and process that you will use to help your customers achieve their goals at each stage. Provide product training via live webinars. What is a customer success strategy?

Feedback Software 93

Feedback Software Analytic Tools Customer Experience User Testing 93

Userpilot

NOVEMBER 2, 2022

In this article, we cover: How to define product value and a value-added product. Give them product training in the form of webinars, video tutorials , and help articles to guide them through the learning process. Use prototyping or fake door tests to validate your ideas before investing in the development.

Feedback Software 88

Feedback Software Research Software User Testing Product Research 88

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Talk to the developers and engineers. Let’s get into it!

User Testing 91

User Testing Data Visualization Feedback Software Research Software 91

Userpilot

SEPTEMBER 29, 2022

Read along to learn how you can develop and implement this! 17 B2B customer engagement strategies for each stage of the user’s journey: Start developing your customer engagement strategy with user journey mapping. Host virtual customer engagement events such as webinars. Engage customers with in-product messaging.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Userpilot

JUNE 26, 2023

This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty. How to create customer feedback systems to gain insights into user needs ? Let’s dive in!

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

JUNE 19, 2023

SaaS learning management systems are used in the learning and development industry for fully online courses as well as blended learning. Such systems are hosted and maintained by the software provider, and users can access them from their internet browser – often for a subscription fee. A SaaS LMS is a cloud-based LMS.

Analytic Tools 87

Analytic Tools Feedback Software Reporting Tools Systems Review 87

Userpilot

JUNE 14, 2021

In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth. Like joining a webinar they subscribed to. You’re in the right place. What is marketing automation?

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. In the beginning, software was expensive and purchase decisions were made by highly technical executives. NPS survey created code-free in Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JANUARY 28, 2022

In this article, you can find the five types of n and some great examples. Users who churned due to missing features: you can send this group a win-back email about the new feature or updates. Those who churned due to pricing: send them win-back emails with a discount code they can use to experience more of your product.

Feedback Software 91

Feedback Software User Testing Customer Feedback Customer Experience 91

Userpilot

OCTOBER 18, 2021

There are eight SaaS trends in 2021 that you should be aware of: vertical SaaS, platform unbundling, micro SaaS, artificial intelligence and machine learning, low code (or no code) approach, SaaS integration, mobile optimization, and centralized analytics. To conduct an NPS survey, you can use feedback software like Userpilot.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Onboarding KPIs 88

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81