Userpilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

Feedback Software 92

Feedback Software Analytic Tools Research Software Data Visualization 92

Roman Pichler

AUGUST 11, 2020

A Brief Guide to this Article. This article assumes that you are familiar with the product vision board or the key elements of a product strategy : market, value proposition, standout features, and business goals. Examples : “Offer a weight loss mobile app”, “Become the number one weight loss app provider”.

Vision 300

Vision User Testing Research Software Product Research 300

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. Before we start, I should probably mention that for the last 3 years I have focused on customer research. Why is customer research important? Yet Growth Marketing and Product Growth is not where I started.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. How do product managers identify market gaps?

User Testing 91

User Testing Data Visualization Feedback Software Research Software 91

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Instead, research first helped Google emphasize user personalization. User loyalty is the natural result.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. To be actionable, a product strategy should focus on specific user behaviors that create customer value. It should also give you tools to measure progress. This is where a product-led growth strategy comes in.

Analytic Tools 89

Analytic Tools Feedback Software Product Research User Testing 89

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. In this article, we unlock the best ChatGPT prompts to elevate your product management process. 1: Perform market research Unmask your rivals with ChatGPT market research.

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. Instead, research first helped Google emphasize user personalization. User loyalty is the natural result.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Let’s have look at what product positioning actually is, what it involves, the benefits of effective positioning, the strategies you can employ, and the risks of ignoring all the wisdom in this article.

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Usersnap

SEPTEMBER 12, 2023

In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. We hope to inspire you to be more hands-on and persistent in pricing research and experiments. What is pricing research? What is product monetization?

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? This is the main question we explore in the article. A well-designed product funnel enables teams to evaluate and optimize their marketing strategy for more targeted and personalized customer engagement. Why it is important for your product management efforts.

Analytic Tools 84

Analytic Tools Data Visualization Research Software Onboarding KPIs 84

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place! Userpilot is a growth platform with advanced feedback and analytics functionality. What is a product team structure?

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

Userpilot

OCTOBER 24, 2022

In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively. But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. What is a user persona?

User Testing 87

User Testing Research Software Customer Feedback Feedback Software 87

Userpilot

NOVEMBER 2, 2022

Because it’s the key to a better pricing strategy, competitive advantage, and customer experience. In this article, we cover: How to define product value and a value-added product. 10 ways to add value to products in SaaS. You can tell them about their gift by triggering an in-app modal. Let’s get started.

Feedback Software 88

Feedback Software Research Software User Testing Product Research 88

Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. It involves market research, goal setting, and the development of your go-to-market strategy.

Product launches 99

Product launches Product Research Data Visualization Research Software 99

Userpilot

JANUARY 14, 2023

These are the three key questions we explore in the article, so if you’re after the answers, you’re in the right place! Successful SaaS products satisfy user needs and realize organizational business goals. To build successful products, make sure to align the product strategy with the product vision. Book the demo!

Feedback Software 92

Feedback Software Research Software Product Research User Testing 92

Userpilot

APRIL 8, 2022

You can watch the full interview on Finding Product-Market fit here , or read this article for a summary of the key points. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. What is Product-Market fit?

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. It covers various survey types , practical implementation strategies, crafting trigger questions, and selecting effective feedback channels.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. We are always looking for more product mentors from all around the world.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Intercom, Inc.

DECEMBER 2, 2019

Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy. We surveyed 170 non-native English speaking SaaS customers, and 135 support team leads to learn more.

Customer Experience 209

Customer Experience Research Software User Testing Technical Review 209

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 89

Product Research User Testing Customer Feedback Research Software 89

The Product Coalition

FEBRUARY 27, 2021

In this article, I’m sharing the list of Polish market leaders to help you find the best design partner more easily. Product design is one of the main differentiators in the digital competition. A human-oriented product should address the target user’s critical problems and provide inclusive, user-friendly solutions. Why Poland?

Research Software 89

Research Software Analytic Tools UX User Testing 89

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 86

Customer Experience Analytic Tools User Testing Customer Feedback 86

Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! New product launch checklist: Conduct market and customer research to assess the competitive landscape, identify unmet customer needs, and assess demand. To evaluate your in-app messages, use flow analytics.

Product launches 86

Product launches User Testing Product Research Analytic Tools 86

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Userpilot

SEPTEMBER 14, 2023

This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. You normally use customer discovery questions as a part of the initial market and customer research.

Product Research 81

Product Research Customer Feedback Data Visualization User Testing 81

The Product Coalition

SEPTEMBER 2, 2022

The Eight Core Elements of a Winning Product Strategy “The essence of strategy is choosing what not to do.”?—?Michael To build a successful product strategy, you must be willing to make tough choices that have a lasting impact and represent big moves. No choices = no product strategy. The north star was clear?—?enabling

Product Strategy 126

Product Strategy Strategy User Testing Weak Development Team 126

Userpilot

JULY 24, 2023

As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. In this article, we take a deep dive into the technicalities of a product launch. In this article, we take a deep dive into the technicalities of a product launch. Book a demo to learn how it works.

Product launches 85

Product launches User Testing Product Research ChatGPT 85

Userpilot

OCTOBER 31, 2022

This article will examine negative personas, what makes them essential for SaaS businesses, and how you can build one. Userpilot helps you collect user data in-app and collect direct feedback from users via microsurveys. It is your ideal user, curated using quantitative and qualitative research. Book a demo to learn more.

Feedback Software 80

Feedback Software User Testing Research Software Data Visualization 80

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Trigger an in-app survey to collect user feedback. Userpilot is a product growth tool that helps you collect key customer behavior data to power your Kano analysis.

Customer Satisfaction 94

Customer Satisfaction User Testing Customer Experience Customer Feedback 94

PMLesson's Ace the PM Interview

JULY 22, 2020

To do so, they interact with software engineers and data scientists on a daily basis. In this article, we will explore how technical a good product manager should be. The role of a product manager is to lead the direction and strategy of the product. That's what software engineers do.

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

UX Planet

JANUARY 16, 2024

In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. Lack of research skills: Conducting effective research requires specific skills and tools.

Branding 96

Branding User Testing Product Research Data Visualization 96

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

PMLesson's Ace the PM Interview

MAY 24, 2022

This article is a part of our series on BizOps. Do you love developing new strategies to boost revenues, improve business results, and optimize company workflows? If so, you may be the ideal candidate for a career in business operations and strategy, or BizOps for short. 💡 Hey there!

Analytic Tools 52

Analytic Tools Research Software Data Visualization Strategy 52

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? 15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. That way, you can improve their digital CX by personalizing in-app experiences for their specific use cases.

Customer Experience 81

Customer Experience User Testing Data Visualization Feedback Software 81

UX Studio

OCTOBER 11, 2022

In our article you’ll learn: What is Digital Customer Experience? What Does a Good Digital Customer Experience Strategy Look Like? Communication can start anywhere your company is present: Website, Mobile app, Live Chat, Social Media, Email, and. People fall in love with the experience , not the technology behind it.

Customer Experience 84

Customer Experience User Testing Analytic Tools Customer Feedback 84