The Product Coalition

MARCH 5, 2018

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. UX, Processes, and Data, all contribute to the success of a Machine Learning model.

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

Intercom, Inc.

JULY 30, 2020

Clearbit , the leading marketing data engine, has reaped the rewards of automation firsthand – leveraging it for everything from identifying churn risks to closing renewals, all without human involvement. Combatting churn with machine learning. This machine learning model doesn’t operate alone, though.

Data Visualization 145

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 145

Gainsight

MAY 23, 2019

Enablement Engine. Adopting a new system or complying with internal best practices can come with a learning curve. Renewal Center uses machine learning to analyze subjective and objective customer data to produce a predictive renewal likelihood score for every renewal opportunity, leading to an accurate renewals forecast.

Data Visualization 75

Data Visualization Analytic Tools Reporting Tools Customer Experience 75

Business of Software Conference

JULY 28, 2020

This is actually crowdsourced words I didn’t even come up with these on my own. The Ford Pinto has a design failure that if you’re not an automotive engineer is really easy to understand. And you can be like What were those engineers at Ford thinking? So what just happened there was machine learning.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69