Userpilot

FEBRUARY 13, 2024

It frees up their time to focus on more complex, high-value tasks like providing in-depth support, personalizing customer interactions, and handling issues for enterprise customers. AI chatbots : AI chatbots use NLP and machine learning to stimulate conversations with a human support agent. Book a demo now to try it.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Embedded Analytics 52

Intercom, Inc.

MARCH 22, 2022

Because it’s the key driver of net revenue retention and the number one driver of enterprise value. Product managers improve feature adoption in low-activation customers. On your site, in product, in-app, on web, or on mobile, inbound and outbound – the messaging possibilities are endless. So, let me cut right to the point.

Customer Communications 129

Customer Communications Customer Experience Customer Feedback User Friction 129

Userpilot

JULY 12, 2021

NapoleonCat is an advanced social media management platform that lets you measure and analyze user activity on your social media accounts. Larger organizations can opt for its enterprise solution, Analytics 360. You’ll have to contact their sales team to get a price quote for the enterprise version. Source: mixpanel.com.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Peldi Guilizzoni: 10 Years Of Balsamiq – What I’ve Learned. Bill Janeway: The Rise & Fall Of Enterprise Software. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points. How To Build Great Company Culture.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Userpilot

MAY 19, 2021

Does it help marketing managers publish posts faster? Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Business of Software Conference

JANUARY 16, 2020

So I worked at a company and we were in the enterprise CRM space. So the King of enterprise CRM at the time was this big company called Siebel. And we launched our enterprise CRM and so not surprisingly every time we got into a meeting with a customer the first question we get is how are you better than Siebel. They were giant.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108