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AI in Customer Service: 10 Ways Artificial Intelligence Can Enhance Customer Experience

Userpilot

Today’s SaaS market is highly competitive, and in this industry with a lot of similar products and prices, superior customer service makes all the difference. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. So let’s get into it.

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Gainsight’s Impact Analyzer Levels Up CS With Machine Learning

Gainsight

Artificial intelligence (AI) seems to be everywhere these days. And most of that impact is being driven by machine learning, the most important and popular subfield within AI. Customer Success and Machine Learning: A Perfect Match. Now imagine how this plays out with customer success.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Smartling: language translation and content localization platform.

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8 Customer Analytics Trends for Growth Insights

Userpilot

So, let’s see 8 critical trends you can follow to stay on track with the changes and how you can apply them to achieve product growth. To collect both quantitative and qualitative data, you should use user surveys, event analytics , and dashboards to track core metrics. Why should you analyze customer data?

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What is Pendo Engage? Use Cases and Features (+ A Better Alternative)

Userpilot

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. TL;DR Pendo Engage is a product adoption platform for with in-app guidance , product analytics, and feedback collection capabilities. If you want to learn more about Userpilot, then get your free demo today!

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Best No Code Analytics Platform for Growth Insights

Userpilot

Data analytics plays an instrumental role at every step of building a successful product. Whether you’re building your user base or releasing a new feature, the right no-code analytics platform can help you make evidence-based decisions. Userpilot is a full-stack product growth platform that offers robust in-app analytics features.

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The 14 Best Event Tracking Tools for SaaS Companies

Userpilot

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.