The Product Coalition

OCTOBER 20, 2023

Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. AI can provide marketers with greater insight into consumer requirements, behaviors, and journeys.

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Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Customer analytics platforms are specialized tools that allow you to collect and analyze data. Want to get started with customer analytics? Let’s dive in!

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Intercom, Inc.

JUNE 22, 2018

It’s easy to believe that machine learning is hard. After all, you’re teaching machines that work in ones and zeros to reach their own conclusions about the world. Indeed, the majority of literature on machine learning is riddled with complex notation, formulae and superfluous language.

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Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

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Intercom, Inc.

JANUARY 31, 2023

And Intercom’s area of focus – customer service – is among those most poised to benefit. The trickiest thing about large language models (LLMs) is that they’re great at appearing plausible, even when they’re wrong. Suddenly it seemed that generative AI might transform industries from education to marketing.

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Piyanka Jain

MAY 13, 2020

Customer Segmentation for Growth Hacking (Aryng?—?Unsplash?—?William William Iven) Marketers often equate growth hacking with driving user acquisition. They invest all their effort and money to acquire maximum users with a minimum amount of spend. However, not all users are equal. month to its subscribed customers.

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The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends.

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Userpilot

MAY 31, 2023

Survey data analysis is a powerful tool that allows you to delve deep into your user base's thoughts, opinions, and sentiments. Deciphering the patterns hidden within the data will help you drive product improvements and enhance user satisfaction. Sending surveys to specific user segments.

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The Product Coalition

MARCH 8, 2023

Transforming User Experience: Exploring the Game-Changing Capabilities of ChatGPT APIs in Next-Generation Applications Are you ready to take your applications to the next level with the power of conversational AI? OpenAI has released an API for accessing ChatGPT and Whisper models. Let’s dive in!

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Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

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Userpilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

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Userpilot

MAY 16, 2023

Looking to implement the top customer engagement trends in 2023 for your SaaS business? This article has compiled the top 13 SaaS customer engagement trends you should follow in 2023 to help you navigate the emerging trends. TL; DR Customer engagement refers to the active interaction between customers and products.

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Gainsight

JULY 6, 2021

We’ve already shared why customer visibility is crucial to improving internal customer strategy and overall customer health. Now we can take this to the next level and figure out how to automate some standard CS processes, giving your CSMs the bandwidth to be true strategic advisors to your customer base.

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Usersnap

SEPTEMBER 19, 2023

Imagine the idea of having a magical crystal ball that reveals the deepest thoughts and desires of your customers. Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! No more guessing games or deciphering cryptic customer feedback.

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Userpilot

OCTOBER 18, 2022

How do you lean on your customer analytics insights to spark faster product growth ? To make continuous improvements, you need to collect customer data, analyze it, and act on the customer insights you gain. In this article, we’ll cover: The importance of customer analytics. Let’s get started.

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Userpilot

AUGUST 29, 2022

Wondering how you can leverage sentiment analysis to improve customer experience? Customers are actively sharing their thoughts on social media and review sites, making these places valuable sources of customer feedback. To access this large pool of actionable data, you need to conduct sentiment analysis.

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Userpilot

MARCH 21, 2024

When done properly, learning how to optimize customer activity cycle can build lasting relationships and drive growth. Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. It can improve customer retention , lifetime value, revenue growth, and product development.

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Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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Userpilot

JULY 21, 2022

Interested in providing better customer experiences with customer experience automation? Many brands have great products but what makes you stand out from the competition is customer experience (CX). But this is where customer experience automation (CXA) comes in. What is customer experience (CX) in SaaS?

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Userpilot

JANUARY 15, 2024

Creating a positive fintech customer experience for every lead who walks through the door of financial institutions is easier said than done. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! What is the fintech customer experience?

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Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. What is ChatGPT?

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Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. The challenge is adaptation.

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TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

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The Product Coalition

MARCH 5, 2018

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. UX, Processes, and Data, all contribute to the success of a Machine Learning model.

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Userpilot

OCTOBER 20, 2023

Getting user feedback is a crucial step of the market research process. However, sentiment analysis takes things a step further to get a clearer view of your brand reputation in the eyes of multiple customer segments. Tracking sentiment can also help you with feedback analysis and interpreting responses to in-app surveys.

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Bain Public

DECEMBER 9, 2020

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will taking part in a Product Management conversation focused on Artificial Intelligence in collaboration with MorphL - the AI platform for e-commerce. Get Your AI On!" by MorphL - the AI platform for e-commerce. About MorphL.

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Userpilot

SEPTEMBER 19, 2023

As your business grows and your focus shifts from acquiring new customers to retaining existing ones, churn prediction becomes an invaluable tool in your toolkit. Accurate churn prediction models help you improve the customer experience and prevent voluntary customer departures. To learn more, book a demo today !

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The Product Coalition

MARCH 6, 2023

While testing different ad variations is essential to find the most effective designs and messaging, it can also be a time-consuming and expensive process. This is where predicting ad creative performance prior to testing comes in. This is important because testing ad creatives can be time-consuming and expensive.

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Intercom, Inc.

JUNE 19, 2018

On a recent night out in London, Tristan Watson discovered the value of great customer support, when his bag full of electronics, video equipment and personal items was stolen from a pub. Tristan received an automated transaction message: his credit card was just used at a convenience store 20 mins away! “You

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Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. What is user behavior analytics?

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Intercom, Inc.

JANUARY 25, 2022

Learn how to better understand, nurture, and convert leads with the Intercom integration with HubSpot. A great customer relationship management (CRM) platform is at the core of every marketing and sales team’s tech stack. Our customers recognize the Intercom name and are reassured they will always get the right help.”.

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Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

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Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

As you’re researching digital analytics tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Let’s dive in! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

APRIL 28, 2023

Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. AI can also be used to analyze customer feedback and sentiment data. Be skeptical and use your judgment on the generated answers.

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