Userpilot

OCTOBER 20, 2023

TL;DR Sentiment analysis helps you monitor the opinions, emotions, and feelings (sentiment) of customers towards your product or brand. Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. Source: G2.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Satisfaction 52

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 118

User Testing Customer Feedback Customer Experience Data Visualization 118

Split

AUGUST 18, 2022

You might discover that you’re saving time for both your team and your customers. We strongly recommend that you verify the claims of your vendors, or A/B-test on-line what your machine learning team has tested off-line. In many developed countries, this group has almost disappeared recently. Cheap is great!

User Testing 98

User Testing Customer Experience Product Research Testing 98

Userpilot

APRIL 16, 2021

Paluch , Strategic Partnership & Business Development Manager at Udemy, about when to request credit cards for free trials. Data is a powerful tool in the digital world, and its importance will continue to grow with the growth of AI and Machine Learning. We asked Pawe? According to Pawe?, You Are Looking For Data.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

The Product Coalition

APRIL 5, 2018

We researched online, hired a data scientist and after a few attempts analyzing our records, got to develop statistical techniques and build interactive visualizations. In our first attempt, we envisioned gaining a better understanding of our data through machine learning, but truth be told, I grew more confused as the model evolved.

Artificial Inteligence 60

Artificial Inteligence Data Visualization Analytic Tools Research Software 60

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. This is a very manual process, so few teams decide to do the work. [4:22]

Data Visualization 117

Data Visualization Reporting Tools Analytic Tools Feedback Software 117

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. How do you take action on those insights without taking time off your product roadmap? For example: customer testimonials from the sales and customer success teams. But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Bain Public

APRIL 1, 2018

We researched online, hired a data scientist and after a few attempts analyzing our records, got to develop statistical techniques and build interactive visualizations. In our first attempt, we envisioned gaining a better understanding of our data through machine learning, but truth be told, I grew more confused as the model evolved.

Artificial Inteligence 40

Artificial Inteligence Data Visualization Analytic Tools Research Software 40

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. But conversational support doesn’t just benefit your support team. Teams that benefit: Sales, marketing.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Mironov Consulting

SEPTEMBER 14, 2020

Over the last three decades, across 10 full-time jobs and 150 consulting clients, I’ve headed up product teams 18 times (mostly as interim VP ) and helped another dozen companies choose their Head of Product. Here are some patterns I’ve seen in picking successful Heads of Product.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Data Visualization 145

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

MARCH 18, 2021

In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. To understand a bit more about the launch, we’ve gathered some of the folks behind it: Thomas Creighton de Farias – Senior Product Education Producer.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Userpilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  Said more strongly, I see them as incompatible organizations pursuing opposing business goals and profit models.  And   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mixpanel

OCTOBER 6, 2023

Sometimes teams fall short of getting pipelines tied together and running, sure. Developing systems for a diverse group of stakeholders to consume the same data is no small task; it’s a journey. Poor planning results in unpredictable costs. Getting a surprise bill is the result of poor observability. Spectacularly.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Intercom, Inc.

DECEMBER 12, 2018

In this guide we’ll show you how your business can navigate the martech landscape to build a lean, productive marketing stack, and how some of the fasted growing software companies are building theirs. What is a marketing technology stack? ABM has evolved from buzzword to a “must-have” for marketing teams today.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. Yet it’s the first KPI proposed by many exec teams.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

APRIL 14, 2024

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. These insights hold the potential to reveal unexplored avenues for product enhancement.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

JUNE 7, 2021

For example, if you’ve optimized the marketing funnel to drive lots of users onto the platform but notice low trial to paid conversions – analytics can help determine the required onboarding actions! Leaving users to work out how to use your product on their own can be a bad idea.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Userpilot

AUGUST 17, 2021

It is crucial to understand your users to build better products, adopt more effective marketing strategies, streamline your advertisement expenditure, and enhance retention. In fact, 51% of customers will not return to a company with whom they’ve had a poor experience. User data is pretty meaningless without user analytics.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Peldi Guilizzoni: 10 Years Of Balsamiq – What I’ve Learned. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Rahul Vohra: The Product-Market Fit Engine. Alison Coward: Designing High-Performing Teams.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Userpilot

JANUARY 15, 2021

Analytics is one of the most important ways for identifying and validating ways of improving product metrics, as we’ll discuss in the next section. Why is Product Analytics important? 51% of people will never return to a company that they’ve had a bad experience with. Product analytics is objective. Source: mixpanel.com.

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

The Product HQ

FEBRUARY 1, 2023

For example, in some cases, you focus on business intelligence and the agile development process. In other cases, you focus on data mining, machine learning, and data analytics to derive better product decisions. That’s why it’s a good idea to have a data product manager resume sample. It is ATS compliant.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Research Software 52

Userpilot

DECEMBER 22, 2021

2022 will be the year of data in product – Product Managers will become more and more data-driven in their decision-making, and will offer more personalized product experiences based on user behavior data. – There are countless companies that meet every need the customer has. As Natalia Kimli?ková

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

Intercom, Inc.

MARCH 29, 2022

Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118