Intercom, Inc.

APRIL 1, 2021

She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. Then, I led an initiative for GE for women in technology.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

Product Innovation Educators

APRIL 1, 2024

Jason has started successful businesses in several industries including medical diagnostics, automotive, spirits, and digital media. The customer experience journey is the perception that a customer has after interacting with your product, service, brand, and team. All their research is to understand all the things that make them tick.

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

The Product Bistro

DECEMBER 28, 2018

These are the same people who think the Chinese no-name Android smartphone for $150 is something that Apple should compete against, since their profit margins are so healthy. And ultimately, it will undercut the brand equity that Ford has as the leader in pick up trucks. Let’s deconstruct this logic. The comment-er was specific.

Weak Development Team 195

Weak Development Team Entertainment Automotive User Testing 195

Business of Software Conference

DECEMBER 3, 2019

Bob has honed these key skills from his life working in everything from automotive, weapons systems, food, private equity, homebuilding, construction software, and more. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. Transcript.

Research Software 40

Research Software User Testing Data Visualization Customer Experience 40