Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Innovatemap

JULY 25, 2019

After all, you could just will a product into existence, but unless you’re providing customers with real solutions to their problems, you’re just muddying the waters with another tool. In order to use tech to elevate your business, you need to be solving pains and making lives better through your digital product. And that was great.

Automotive 40

Automotive User Testing Feedback Software Research Software 40

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. How can using the customer experience journey help you make better products? Summary of some concepts discussed for product managers [2:26] What is the customer experience journey?

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 62

Analytic Tools Data Visualization Feedback Software User Testing 62

Userpilot

SEPTEMBER 4, 2023

Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. The business world has seen numerous examples of blue ocean strategies delivering exceptional results over the past century across a range of industries from automotive to entertainment.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Product Innovation Educators

AUGUST 8, 2016

We have don’t a ton of research and the biggest pain point is too much work for resources (people). Many of these questions deal with the need to have balance in a portfolio, for example, reasonable percentages of resources on breakthrough projects vs customer satisfaction projects. The primary goal is value maximization.

Reporting Tools 56

Reporting Tools Research Software Automotive Construction 56