Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software 90

Feedback Software Analytic Tools Data Visualization User Testing 90

Usersnap

MARCH 29, 2023

No matter what you’re working on, or which industry you’re in, it’s important to understand the needs of your users, teams, and colleagues. Not only does this make your life easier, but it’s also an indispensable way to increase efficiency, improve user satisfaction, and prioritize your goals.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Feedback 52

Product Innovation Educators

AUGUST 8, 2016

We have don’t a ton of research and the biggest pain point is too much work for resources (people). Many of these questions deal with the need to have balance in a portfolio, for example, reasonable percentages of resources on breakthrough projects vs customer satisfaction projects. The primary goal is value maximization.

Reporting Tools 56

Reporting Tools Research Software Automotive Construction 56