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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B.

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Leading A High-Growth Company | David Cancel, Drift | BoS USA 2018

Business of Software Conference

DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. ML : Describe David Cancel.