Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B.
Mironov Consulting
SEPTEMBER 14, 2020
Let’s carefully define a “Head of Product” as someone who directly supervises a team of product managers including hiring, work assignments, mentoring, and resolving cross-product disputes. When considering VP Marketing hires, they push on positioning, messaging, MQL funnels, social media engagement, and broad marketing strategy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Product Talk
MAY 10, 2023
To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Teresa: Who are your typical customers? Who was deciding on that output? How are they similar?
Business of Software Conference
MARCH 11, 2020
DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. You know that was fun times and so by the time I sort of Drift to fast forward I was obsessed about some trends that were happening; one of them was messaging. Give us the 30 second elevator pitch on Drift.
Business of Software Conference
APRIL 9, 2021
Um, and then a few days later, we had our admin HR team, say, send the message to everyone. Everybody’s slowing down, including your customers so often, we’re b2b. And also, because one day, I know I can archive the channel, I’m really looking forward to closing that channel. Don’t feel bad. Natalie Nagele.
Business of Software Conference
NOVEMBER 19, 2019
This is a B2B product. You know when you look at the trajectory of high growth companies especially in B2B enterprise, I think we rank up there pretty much at the top of them, the top right. We partnered with Tumblr, WordPress, bit.ly, a whole load of companies that had public data that we can help other companies gain insight from.
Business of Software Conference
JULY 2, 2019
Actually the most significant part of our business is the B2B. So we have this huge range of our B2B clients and we were told if we get it could give them a better approval flow we’d be able to get and recruit many more big businesses to our platform. It’s something we call the Quad. She said space defines a culture.
Expert insights. Personalized for you.
118 
Let's personalize your content