B2B Customer Communications Differentiation Messaging 
Intercom, Inc.
MARCH 28, 2022
Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Not only is this what customers want (and expect), but it also will have a significant impact on revenue for businesses going forward. Second, expectations are rising for consumer-grade experiences.
Product Talk
FEBRUARY 8, 2023
When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.
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Gainsight
APRIL 13, 2020
Businesses will have to rely on global resources, digital customer communication, and leverage different sources of supply. Here are some interesting stats comparing the past 30 days vs the preceding period: 50% of the customers experienced an increase in their DAU(daily active users). A new era for customer experience.
Intercom, Inc.
MARCH 29, 2022
Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’ll help.
Intercom, Inc.
FEBRUARY 11, 2021
Ask yourself where your area of innovation is, what’s the thing that differentiates you from other companies. By laying out the differentiating features down to the nitty-gritty, the UI, the workflows, it’s easy to plot out if they should be unique or just strong table stakes. Whoever does it fastest will win.
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