Userpilot

APRIL 23, 2021

Benefits of user personas B2B SaaS User Persona Examples B2B SaaS Examples with Multiple User Personas – Userpilot, ActiveCampaign, Kontentino 1. B2B SaaS User Persona Examples. B2B SaaS Examples with Multiple User Persona Examples – Userpilot, ActiveCampaign, Kontentino. All in one dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Measure your results with product analytics and keep improving. Product usage analytics in Userpilot.

Analytic Tools 70

Analytic Tools Feedback Software Research Software Data Visualization 70

Userpilot

JULY 15, 2022

Book a Userpilot demo to learn how Userpilot can help you learn more about your users and increase user loyalty. Not all touchpoints can be tracked by analytics. No analytics can track all of the touchpoints or behind-the-scenes happenings. Likewise, about 75% of B2B buyers consult social media when making decisions.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Data Visualization 94

Iteratively Blog

JANUARY 10, 2021

Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. An analyst or analytics engineer is responsible for modeling the data and will care about its structure, and you might have several teams responsible for building reports and analysing the data in several tools (e.g.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

AUGUST 20, 2022

“Customer love” is the last thing you think about in a B2B SaaS environment. Get an Userpilot demo to try it yourself. For this, you can embed in-app surveys across your product’s UI that allow users to submit feedback while using your product when they want to. Get a demo here to check it out.

Feedback Software 91

Feedback Software Customer Experience Customer Feedback User Testing 91

Userpilot

OCTOBER 15, 2022

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? In this article, we’ll cover: The essential components of the B2B customer experience. 15 B2B customer experience best practices that drive business growth. What is B2B customer experience?

Customer Experience 96

Customer Experience B2B User Testing Customer Feedback 96

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Schedule a demo today to explore its powerful customer satisfaction capabilities firsthand. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning.

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

DECEMBER 11, 2022

Is your B2B Product Marketing strategy working for you? Brand positioning, demonstrating your value proposition to other businesses, and making channel decisions; B2B product marketing can become a complex process. A B2B marketing strategy is any marketing activity aimed at turning other companies into customers.

B2B 97

B2B Feedback Software Product Marketing Customer Experience 97

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Schedule a demo today to explore its powerful customer experience capabilities firsthand. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 93

Customer Experience User Testing Customer Feedback Embedded Analytics 93

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. Let’s get started! However, it does have its fair share of flaws.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Book the demo! The term user persona is mostly used in B2C while product persona is more common in B2B contexts. Company: B2B SaaS with 11-50 employees. Interested?

Feedback Software 94

Feedback Software Research Software Analytic Tools User Testing 94

Userpilot

FEBRUARY 25, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to GainsightPX Ready to see Userpilot in action? Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 25, 2022

Embed video tutorials inside your help center so users who get stuck can find answers quickly and learn more about your product features easily. There are six steps to designing an interactive product demo that closes deals: Research your customers and build deep user personas. Embed interactive guides in your resource center.

Research Software 91

Research Software Feedback Software User Testing Data Visualization 91

Userpilot

SEPTEMBER 16, 2022

Offering self-service support so users can access a help center inside your app. You can use Userpilot to apply some of these tactics without coding, so why not try a demo yourself? Considering the impact of recurring revenue, retention , churn, and referrals, customer experience is especially important in a B2B SaaS model.

Feedback Software 95

Feedback Software Customer Experience User Testing Customer Feedback 95

Userpilot

JUNE 20, 2023

Book a demo to try it out. But it’s impractical for most B2B SaaS products. You’ll also find it easier to track onboarding analytics. Use webinars to drive the adoption of certain features Dig into your product analytics and identify core features that users have interacted with but are yet to adopt.

Customer Experience 95

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 95

Userpilot

NOVEMBER 8, 2022

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. A typical B2B GTM strategy details the business objectives, a unique value proposition, pricing details, marketing channels, and distribution channels. What are the main components of a B2B GTM strategy?

Feedback Software 91

Feedback Software User Testing Product Research Strategy 91

Lenny Rachitsky

MARCH 5, 2024

B2B versus B2C). Finally, B2C products often see more signups than B2B products, thanks to a broader target market. The average B2B startup might get 50 to 300 signups and consider it a great success, whereas B2C productivity tools can get 500 to 1,500 signups on average. Most founders I know recommend launching early and often.

Startups 119

Startups Feedback Software Onboarding KPIs Customer Experience 119

Userpilot

JUNE 28, 2023

How in-app marketing benefits users: Unlock your product’s total value: The thing about B2B users is they rarely have time to explore your product and adopt all its features on their own. Also, don’t direct users to external links when you can embed the videos in-app and save them the distraction.

Feedback Software 93

Feedback Software Analytic Tools User Testing Product Research 93

Userpilot

JULY 6, 2023

It lacks analytics features, customization options, and overall it might not be worth the price for some companies. Get a Userpilot Demo and see how you can effectively measure customer loyalty and satisfaction. Access to advanced analytics to compare customer feedback across different audience segments and individual responses.

Data Visualization 94

Data Visualization Embedded Analytics Analytic Tools Feedback Software 94

Userpilot

FEBRUARY 27, 2023

A great majority of SaaS B2B companies invest in user onboarding (96%), including personalized experiences (71%), frictionless sign-up flows (74%), and welcome screens (79%). Self-service automated help allows users to access assistance and guidance on their own terms – whenever and wherever they want.

Onboarding KPIs 104

Onboarding KPIs User Testing Customer Experience Customer Feedback 104

Userpilot

APRIL 15, 2024

AI predictive analytics can help teams identify churn signals and engage users proactively to prevent it. Mixpanel’s Spark AI allows users to access data analytics insights by asking questions, which facilitates data democratization across organizations. If you’d like to learn more about these features, book the demo!

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Userpilot

JUNE 19, 2023

In B2B, while user engagement refers to the one who’s actively using your product, customer engagement refers to an account that has multiple users. Instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can optimize engagement? What is user engagement?

User Testing 92

User Testing Product Research Feedback Software Customer Experience 92

Usersnap

MAY 21, 2019

Usersnap offers a fully customizable and easy to integrate CX and feedback tool , get a free demo and start your free trial today. You can also embed this step in your feedback loop. times more likely to buy again, says a Temkin report. Contact us for a demo – we’d love to chat about your use case.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74