Userpilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Userpilot is a product growth platform with feedback, analytics, and engagement features. Book the demo to see how to use it to better satisfy customer needs.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Schedule a demo today to explore its powerful customer experience capabilities firsthand. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

JULY 20, 2023

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. Schedule a demo today to explore its powerful in-app messaging capabilities firsthand. Let’s get started! However, it does have its fair share of flaws.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 20, 2022

Offer self-service support options to meet customer expectations, while also removing friction in the support experience. Build a knowledge base of self-service support content, including help articles, video tutorials and case studies. Offer self-service support options. An example of UI feedback.

Customer Experience 98

Customer Experience User Testing Customer Feedback Embedded Analytics 98

Userpilot

JANUARY 9, 2023

Both product personas (B2B) and user personas (B2C) describe somebody who users the product while buyer personas describe those who decide to buy products. Book the demo! The term user persona is mostly used in B2C while product persona is more common in B2B contexts. Company: B2B SaaS with 11-50 employees. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

FEBRUARY 25, 2024

If you’re looking for a better option for proactive customer service, Userpilot exceeds both functionality and value for money compared to GainsightPX Ready to see Userpilot in action? Schedule a demo today to explore its powerful proactive customer service capabilities firsthand. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JUNE 20, 2023

Book a demo to try it out. But it’s impractical for most B2B SaaS products. You’ll also find it easier to track onboarding analytics. Use webinars to drive the adoption of certain features Dig into your product analytics and identify core features that users have interacted with but are yet to adopt.

Customer Experience 98

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 98

Userpilot

SEPTEMBER 16, 2022

Offering self-service support so users can access a help center inside your app. You can use Userpilot to apply some of these tactics without coding, so why not try a demo yourself? Considering the impact of recurring revenue, retention , churn, and referrals, customer experience is especially important in a B2B SaaS model.

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

Lenny Rachitsky

MARCH 5, 2024

B2B versus B2C). Finally, B2C products often see more signups than B2B products, thanks to a broader target market. The average B2B startup might get 50 to 300 signups and consider it a great success, whereas B2C productivity tools can get 500 to 1,500 signups on average. Most founders I know recommend launching early and often.

Startups 118

Startups Feedback Software Onboarding KPIs Customer Experience 118

Userpilot

JULY 6, 2023

It lacks analytics features, customization options, and overall it might not be worth the price for some companies. Get a Userpilot Demo and see how you can effectively measure customer loyalty and satisfaction. Access to advanced analytics to compare customer feedback across different audience segments and individual responses.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 27, 2023

A great majority of SaaS B2B companies invest in user onboarding (96%), including personalized experiences (71%), frictionless sign-up flows (74%), and welcome screens (79%). Self-service automated help allows users to access assistance and guidance on their own terms – whenever and wherever they want.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105