Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

UX Studio

OCTOBER 11, 2022

Best Practices for Improving Digital Customer Experience. What is Digital Customer Experience? Digital customer experience, or digital CX, refers to all digital or online interactions between your brand and your customers. People fall in love with the experience , not the technology behind it. hotels (74%).

Customer Experience 83

Customer Experience User Testing Analytic Tools Customer Feedback 83

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

Generative AI 110

Generative AI Customer Communications Technical Review Reporting Tools 110

Product Talk

JANUARY 31, 2024

Describing the early phase of her discovery journey, Leann says, “Thinking back to where we started, it was in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.” We started continuous discovery in two areas—doing more interviews with our users and focusing on opportunities instead of solutions.

Product Research 223

Product Research Reporting Tools Feedback Software Customer Communications 223

Intercom, Inc.

MAY 18, 2022

That’s why we made it easy to integrate data from your entire tech stack – meaning your customers’ context follows them regardless of where they are in their customer journey or who they are talking to. These interactions are stored within Intercom’s customer communications platform and shared across all channels (eg.

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Enjoy this time.

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Feedback Software Customer Communications Reporting Tools Events 118