Remove Banking Remove Dashboard Remove Embedded Analytics Remove Reporting Tools
article thumbnail

Fintech Customer Experience: How to Measure and Improve It [+ Tools]

Userpilot

This is especially true when trying to implement an in-app support infrastructure within your platform. However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Want to improve your fintech customer experience?

article thumbnail

Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

article thumbnail

Top Challenges for Embedded Analytics and How to Overcome Them

Reveal

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. Especially in business. Legacy Infrastructure.

article thumbnail

Voice of Customer: Why VoC should lead your product development process

Usersnap

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. Adjust your products and services to perfectly fit customer needs. In this era where new technology pops up every day, you are required to constantly make changes to your products.

article thumbnail

Logi Analytics Embedded Analytics Alternative

Reveal

Reveal Embedded Analytics. Logi Analytics is one of the first white-labeled/OEM embedded analytics providers for small-to-medium-sized businesses. But is Logi Analytics the right embedded analytics solution for your organization? Logi Analytics Overview. The Pros of Logi Analytics.

article thumbnail

15 Best NPS Feedback Software to Measure Customer Loyalty

Userpilot

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.