Userpilot

JANUARY 9, 2023

What tools can help you personalize the customer experience? Implement proactive customer support paired with customized educational resources to provide personalized solutions to user issues. Regularly collect feedback and act on them, help them discover features contextually, and implement a customer loyalty program.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Experience 98

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. Choosing the right tool to work with can make your life easier. Choosing the right tool to work with can make your life easier. Market research teaches you about your competition and your audience. What is a product launch?

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. If so, it’s probably a recommendation problem.

Artificial Inteligence 175

Artificial Inteligence Data Visualization Product Research Reporting Tools 175

The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. What are you trying to achieve?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. Departmental goals and incentives further push developers towards building robust, scalable, elegant software. For many organizations the solution is product management.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. Acquisition – When a user visits your website or app for the first time with a perceived value of your product and signs up for a trial or freemium version. Keep improving your advocacy program by analyzing data and collecting feedback.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. Change management with Voice of Customer.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

The Product Coalition

MAY 14, 2018

UX and product management have broadly the same goals?—?to Product managers make up a sizeable proportion of the graduates of our courses. UX is essential for product managers. we spoke to three product managers at the top of their game to get their views. What does a product manager do?

UX 68

UX User Testing Product Research Research Software 68

Mixpanel

FEBRUARY 23, 2021

He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. Product Manager at Viber, Idan Dadon , when we spoke to him. ” Dan Olsen Product Management Trainer and Author of The Lean Product Playbook.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. We’re a UK-based bank and our mission is to make money work for everyone. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Platform: Lever : Eligibility % and Shadow £. Explain the why.

Research Software 161

Research Software Feedback Software User Testing Customer Experience 161

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. Historically, managers would commission large-scale research upfront, before investing in an initiative or project. So the bank rightfully scrapped the idea. In other words, that’s why we built Alpha.

User Testing 40

User Testing Research Software Product Research Customer Experience 40

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. Historically, managers would commission large-scale research upfront, before investing in an initiative or project. So the bank rightfully scrapped the idea. In other words, that’s why we built Alpha.

User Testing 40

User Testing Research Software Product Research Customer Experience 40

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

DISQO

APRIL 2, 2018

In his book, INSPIRED , technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

DISQO

APRIL 2, 2018

In his book, INSPIRED , technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. And it’s an advantage that traditional corporate learning platforms simply can’t replicate.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com One of the proudest moments of my career was launching and watching the evolution of digital wealth manager Nutmeg’s socially responsible investment portfolios, and it was a great example of how this type of discovery initiative can set you up for success.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

DISQO

JUNE 20, 2018

Most product leaders and managers don’t have the luxury of starting from scratch. Last week, we partnered with Silicon Valley Bank to host a conversation moderated by Thor Ernstsson, CEO and Founder at Alpha. Tworetzky urges product manager to go one step further. appeared first on Feedback Loop.

User Testing 40

User Testing Product Research Banking Feedback Loop 40

DISQO

JUNE 20, 2018

Most product leaders and managers don’t have the luxury of starting from scratch. Last week, we partnered with Silicon Valley Bank to host a conversation moderated by Thor Ernstsson, CEO and Founder at Alpha. Tworetzky urges product manager to go one step further. appeared first on Feedback Loop.

User Testing 40

User Testing Product Research Banking Feedback Loop 40

DISQO

AUGUST 28, 2018

But for eager upstarts and nervous incumbents, Northwestern Mutual shares some words of wisdom: you might be overestimating how much software will replace in the future. Northwestern Mutual offers a comprehensive list of financial services and solutions from life insurance to estate planning.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

But for eager upstarts and nervous incumbents, Northwestern Mutual shares some words of wisdom: you might be overestimating how much software will replace in the future. Northwestern Mutual offers a comprehensive list of financial services and solutions from life insurance to estate planning.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

MAY 19, 2017

managed to shave close to $300 million off of profits in the fourth quarter after shelling out enormous perks for its new Chase Sapphire Reserve card. Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning.

Product Research 40

Product Research User Testing Banking Feedback Loop 40

DISQO

MAY 19, 2017

managed to shave close to $300 million off of profits in the fourth quarter after shelling out enormous perks for its new Chase Sapphire Reserve card. Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning.

Product Research 40

Product Research User Testing Banking Feedback Loop 40

Split

JULY 22, 2019

In enterprise IT, we look around and we see Amazon, we see LinkedIn we see Booking.com… we see these companies that do these amazing technical feats and we think, “Well, I don’t have the scale or I don’t have the team to build all that tooling to do the same things.”. It’s modern software.

Feedback Software 40

Feedback Software Analytic Tools Research Software Reporting Tools 40

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Uh, this is an example for our engineering managers meeting that happens bi-weekly.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

DISQO

SEPTEMBER 16, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award. So, they are the ones who go really deep into the technology.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

DISQO

SEPTEMBER 16, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Keller is the recipient of the Silvertip PwC Entrepreneurship Award and Speech Technology’s Luminary Award. So, they are the ones who go really deep into the technology.

Reporting Tools 40

Reporting Tools Product Research Research Software Feedback Software 40

Intercom, Inc.

FEBRUARY 14, 2018

Our VP Product worked as a PM, a Designer and a Researcher in his career. You have to do research, product, and design work in spaces that were never designed for that. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. This is our Design Studio.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Intercom, Inc.

FEBRUARY 27, 2020

The technology for Resolution Bot has been waiting in the wings, but the user experience has been risky. That’s why we built a curation tool to help you search how your customers have asked questions in the past. One thing we’ve really tried to do is to be able to do the full product loop ourselves. Short on time?

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23