Userpilot
MARCH 23, 2023
What are the reasons for customer churn in SaaS? And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. However, sometimes things don’t go as planned, and customers churn. Want to reduce customer churn?
Userpilot
JANUARY 9, 2023
Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? What personalized customer retention strategies are open to you? Let’s begin!
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Usersnap
SEPTEMBER 3, 2019
Boost your business growth with the outstanding customer experience and build products your customers will love. We’ve entered the era of the customer. The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder.
ProductPlan
MARCH 18, 2022
Every employee, customer, prospect, or partner has ideas, even when they’re canceling their subscription. The entire product community—staff, partners, customers, prospects, and even analysts and members of the media—all might have ideas worth considering. You want to keep them coming. What Does Idea Management Look Like?
Userpilot
SEPTEMBER 11, 2023
A successful product launch strategy creates a substantial buzz around a product and attracts the right kind of customers. Next, you have to dig into your potential customers: Who are they? What are their challenges and pain points ? Sample user persona for a product marketer. What are their motivations?
Mind the Product
AUGUST 19, 2019
Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer? Could we make the user experience safer? Anomaly detection is used to identify suspicious bank transactions or fake accounts.
DISQO
AUGUST 28, 2018
That’s not to say that “having two customers,” as he puts it, doesn’t come without its fair share of challenges. Makinen’s team must optimize for better communication with the advisors while also communicating the advisors’ pain points to the digital team to ensure that they develop value-added solutions.
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