Remove Banking Remove Feedback Software Remove Testing Remove UX
article thumbnail

Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

article thumbnail

Collecting In-App Feedback: Best Tactics and Tools for SaaS

Userpilot

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Erste Group redefining digital customer experience with continuous feedback

Usersnap

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. In particular, how they listened to the voice of customers and turned that into features and UX improvements. George” is the name of Erste Bank’s web and mobile app. What do the customers need?

article thumbnail

How to Develop a Fintech App: Features, Trends, and Costs

The Product Coalition

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

article thumbnail

User Research: What Is It and How to Do It in SaaS

Userpilot

Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. Book a demo to discuss your needs with our team and get tailored solutions. We covered: The benefits of proper user research.

article thumbnail

How to Develop an Effective User Adoption Strategy for SaaS Companies

Userpilot

What tools and techniques can you use to implement it? For example, in-app guidance or self-help. After implementing the techniques, track their effectiveness with product analytics and user feedback. Leverage user feedback to gauge the overall sentiment and identify ways to improve your strategy. How do you create one?

article thumbnail

What Are The Different Notification Types For Boosting Engagement in SaaS?

Userpilot

There are various notification types you can use to keep your users engaged in SaaS. There are 2 main notification types: in-app or push. In-app notifications are a mixture of UI elements like modals , tooltips , checklists, banners , and more. As a product owner, you want users to have a reason to continue using your tool.