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How to run a successful beta in 7 steps

Intercom, Inc.

Prior to joining Intercom as a Product Manager, I had never run a structured beta. When it came to finally running my first one, I was surprised to find very little information online that could help me. To address that deficit, I’ve put together a guide on how we run betas here at Intercom. Consider who should get access.

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Beta Testing: How to Find The Ideal Beta Tester For Your Software

Userpilot

The elusive search for the ideal beta tester is something many product managers will be familiar with. In this article, we’re going to break down what beta testing is, what makes a good beta tester, how to find and recruit them, and the difference they can make for you and your software.

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Best Practices New Product Announcements – Marketing For SaaS Product Launches

Userpilot

What are the best practices for new product announcements? What tools and channels can a product manager use to effectively announce new products or features? Let’s dive into how, when, and where to announce your new products or features to increase their adoption and your customer base.

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Sunsetting a Product: What You Need to Know For Your B2B

Userpilot

When your efforts to improve user engagement fail, killing a feature or the entire product might be what you need. But first, you need to consider multiple teams and stakeholders, customers, and the overall impact it has on your business. Never make gut-feel decisions when deciding to shelve a product.

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Freemium or Free Trial: What do Your Buyers Prefer? – Jana Frejova PMM lead at Spendesk

Userpilot

That’s exactly what Jana Frejova , Product Marketing Lead at Spendesk Spendesk , discussed in her recent presentation at the Product Drive Summit 2022 organized by Userpilot. Freemium or Free Trial: What do Your Buyers Prefer? Freemium or Free Trial: What do Your Buyers Prefer? by Jana Frejova.

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

What role does customer lifecycle management play in SaaS? In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Define your target audience and share informative and relevant content at the reach stage to drive awareness.

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In Search of Product/Market fit: How Setapp Found its Customers

Mind the Product

Five hours into day one of public release, after months and months of planning, private and public beta, we started to see some small signs of traction. What problem are we trying to solve? (We What is our positioning? It’s a new style of distribution for Mac apps. Back then, it was almost every Mac user in the world).