Userpilot

OCTOBER 4, 2022

Wondering which attitudinal metrics you should track to measure the effectiveness of your UX ? Along with numerous operational metrics (cost per acquisition) and business metrics (revenue per month), you should also pay attention to user experience metrics. What are UX metrics? Types of UX metrics.

Customer Experience 85

Customer Experience Onboarding KPIs Feedback Software Analytic Tools 85

Userpilot

OCTOBER 4, 2022

These UX KPIs consist of real user monitoring metrics that can help you discover multiple user errors, deliver a better customer experience to your users, get valuable insights, and make decisions regarding UX design. UX KPIs are of two types: behavioral (what your users do) and attitudinal (how your users feel and what they say).

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

JULY 27, 2023

KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position. The company needs a high percentage of this metric to stay competitive.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Mind the Product

NOVEMBER 7, 2018

Attitudinal. Users coming to the pricing page from the homepage or features page converted far better than those coming from blogs. With hindsight this made sense, as blog readers were potentially in the “aware” stage of their customer journey (as our content was focused around those topics). Geographical. Preferential.

Product Research 104

Product Research User Testing Testing Data Visualization 104

Userpilot

MARCH 11, 2022

In this article, we cover what user analytics means, the right metrics to track, and the best tools in the market right now. Important user behavior metrics to track include trial signups and conversions , activation , and complete adoption. What are user behavior metrics? What is user behavior tracking? And where do you start?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Centercode

APRIL 16, 2019

What are beta program metrics exactly? I’m sharing this experience (with his blessing) because it provides some insight for other product and program managers who have questions about identifying key beta program metrics. Fun fact: there are a lot of metrics that a beta program can capture (it’s shocking, I know).

Customer Experience 65

Customer Experience User Testing Product Research Customer Feedback 65

The Product Coalition

NOVEMBER 27, 2018

Here are some common segments you could potentially look at: Demographic Attitudinal Geographical Preferential Behavioral Motivational Avinash Kaushik offers an excellent guide on how to segment your users between source, behavior, and outcome. Usually during a split test, you tend to follow the top line or global metrics.

Product Research 60

Product Research User Testing Testing Data Visualization 60