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Userpilot
MARCH 23, 2022
In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. Then we’ll look at some benchmarks of what a good response rate is and the best practices to follow for optimal results. You can read on to get the full detail or use the table of contents to jump right to the sections you need.
UX Studio: Product Management
AUGUST 17, 2018
Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. In such cases, professional market research may work better for starters. When to do it?
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