Userpilot

SEPTEMBER 21, 2022

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. A knowledge base software helps you provide on-demand self-service support to your customers at any time.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Usersnap

MAY 17, 2023

Data Captured: Screenshots, video recordings, annotations, and detailed comments. It’s built for video, image, and web feedback, streamlining creative reviews. Data Captured: Annotations, comments, video feedback, and more. The post Best 19+2 Website Annotation Tools (2023) appeared first on Usersnap Blog.

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 2, 2022

Customer education platforms are software specifically designed to make onboarding and continuous user education easy. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Interactive Product Walkthroughs.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JANUARY 21, 2022

Be consistent in the release note format you use and use your brand personality. Include videos, images, and gifs to make them more engaging. Channels to distribute your software release notes. The lesson you can learn from Hubspot is your product update shouldn’t read like a long-form blog post.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98