Userpilot

NOVEMBER 21, 2022

The elusive search for the ideal beta tester is something many product managers will be familiar with. You know you need to find testers… But sourcing people who strike the right balance of experience, first-time usage, and insight is a massive challenge. When should you use beta testing? What is beta testing?

User Testing 85

User Testing Feedback Software Analytic Tools Research Software 85

Userpilot

OCTOBER 23, 2022

How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover: The benefits of having repeat customers in your business. How to calculate your repeat customer rate. 15 tips for acquiring and retaining customers.

Feedback Software 89

Feedback Software User Testing Customer Feedback Customer Experience 89

Userpilot

MARCH 7, 2022

Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more.

Analytic Tools 128

Analytic Tools Data Visualization Reporting Tools Technical Review 128

Userpilot

DECEMBER 3, 2022

In this blog post, we’ll explore five stages of the customer lifecycle in detail and offer tips on how to boost engagement at each one. Define your target audience and share informative and relevant content at the reach stage to drive awareness. Afterward, product managers use that knowledge to optimize the customer experience.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization Customer Feedback 91

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. There are so many options that it’s easy to become overwhelmed and unsure of which method will work best for your circumstances. Usability testing is a subset of user research.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

JUNE 10, 2022

Building first and testing last is a surefire way to make bugs more expensive. What’s even more critical than bugs is to balance the cost-to-reward ratio: bringing the bug count down to an acceptable level. This idea of testing quickly to keep costs to a minimum is supported by numerous studies. trillion in 2020.

Research Software 52

Research Software Feedback Software Product Research Weak Development Team 52

Userpilot

DECEMBER 13, 2022

How to build an NPS program to measure customer experience. Ways to improve the customer experience for promoters, passives, and detractors. The net promoter score is a metric used to track customer experience and satisfaction. And then trigger contextual in-app experiences that improve the CX for each cohort.

User Testing 91

User Testing Customer Experience Customer Feedback Feedback Software 91