Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

OCTOBER 31, 2022

In this article, we feature the nitty-gritty of customer needs — from the fundamental meaning and types of customer needs to the most efficient method for conducting a customer needs analysis and acting on customer data for business growth. Three types of customer needs exist—product, customer service, and emotional customer needs.

Data Visualization 86

Data Visualization Analytic Tools User Testing Feedback Software 86

Userpilot

JUNE 30, 2023

Use both close-ended and open-ended questions to collect holistic VoC data. VoC survey employs quantitative and qualitative research to understand customer needs , pain points , and perceptions of your company at different touchpoints in their journey. What are the different techniques to collect VoC data?

Customer Feedback 83

Customer Feedback User Testing Feedback Software Data Visualization 83

Userpilot

NOVEMBER 19, 2022

What is product service management? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. In smaller companies, product service management responsibilities are covered by product managers. Want to see how?

Data Visualization 91

Data Visualization User Testing Research Software Feedback Software 91

Userpilot

APRIL 18, 2023

With your survey questions decided, Userpilot provides you with tools to create and launch your survey in-app. It doesn’t confuse the respondent and provides clear business-critical information that helps you improve/tailor your product or service, website, landing page, etc. Book a demo today to learn more!

Customer Feedback 81

Customer Feedback Data Visualization Product Research User Testing 81

Userpilot

SEPTEMBER 15, 2022

Did you know that customer intelligence (CI) data helps product managers dive deep into the customer journey and truly understand customers ? SaaS companies use CI data to design personalized customer experiences and better customer communications, increasing customer loyalty, retention, and lifetime value. Customer data.

Feedback Software 93

Feedback Software Research Software Analytic Tools Data Visualization 93

Antwak Blog

APRIL 8, 2021

Market research done right can give a business insight into of what sorts of new products and services may bring a benefit. For Products and services readily available, marketing research can tell organizations whether they are living up to their client’s requirements and needs. Gathering Data.

Market Research 40

Market Research Product Research Research Software Data Visualization 40

Userpilot

MAY 14, 2023

TL;DR Customer feedback is any information gathered about the customer experience with your product or service. Interviews and focus group discussions are typically used for market research to ask individuals or small groups specific questions. There are two main types of customer feedback : direct and indirect.

Feedback Software 82

Feedback Software User Testing Customer Feedback Analytic Tools 82

Userpilot

MAY 30, 2023

So to avoid survey fatigue and net higher response rates, we use 13 in-app survey ideas that bring valuable insights for customer experience, marketing, sales, and product growth. Allowing you to personalize your marketing messages better. Let’s go over them. CES survey example. Survey template for specific interactions.

Customer Feedback 69

Customer Feedback User Testing Feedback Software Product Research 69

UX Studio

NOVEMBER 26, 2018

Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. In this article we answer: How do we distinguish between types of research? What characteristics define market research vs user research?

User Testing 107

User Testing Market Research Product Research Research Software 107

Antwak Blog

MARCH 26, 2021

Market research is the process of gathering information about your business’s buyer personas, target audience and customers. This is done know how practicable and successful your business, products or services would be among these people. The market research also provides a deep understanding of wide variations of things.

Market Research 52

Market Research User Testing Product Research Marketing 52

Userpilot

JUNE 14, 2023

Looking to leverage the product feedback survey template to gather valuable insights from your customers? You want to ask the right questions in the right way to extract meaningful user sentiment insights. TL;DR A product feedback survey is a structured tool for gathering customer feedback on products or services.

Product Research 85

Product Research Feedback Software User Testing Customer Feedback 85

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. The launch phase, on the other hand, is your time to execute and implement your marketing strategy. Choosing the right tool to work with can make your life easier. Sample user persona for a product marketer.

Product launches 93

Product launches Product Research Data Visualization Research Software 93

Userpilot

SEPTEMBER 4, 2023

Customer segments enable you to find/understand your target audience and boost engagement, making them an important marketing tool. TL;DR Psychographic segmentation is a marketing strategy that divides the market into smaller groups based on personality traits, lifestyle, social class, attitudes, interests, and values.

Product Research 77

Product Research Data Visualization User Testing Research Software 77

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. Look at the Big Picture.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. Good customer feedback questions for market research help you understand how your user found your product and why they chose you over the competition.

User Testing 85

User Testing Customer Feedback Customer Satisfaction Feedback Software 85

Alchemer Mobile

FEBRUARY 14, 2023

Independent market research says closing the loop is the biggest challenge facing CX and VoC professionals. Alchemer Workflow helps brands visualize and build continually closing feedback loops. To read Alchemer CEO David Roberts’ blog, click here. Alchemer Workflow is available immediately.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Userpilot

OCTOBER 24, 2022

NPS data helps you dig deeper into your customers and find out whether they are your brand’s promoters, passives, or detractors. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. Collect individualized data on your users.

Feedback Software 86

Feedback Software Analytic Tools Research Software Software Review 86

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams. Not recognizing your personal bias is another mistake.

Data Visualization 82

Data Visualization User Testing Customer Experience Feedback Software 82

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 89

Analytic Tools Research Software Data Visualization Onboarding KPIs 89

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

Usersnap

JANUARY 12, 2022

Product surveys are one of the most useful ways of getting customer feedback from a large pool of customers for better insights. Ask for feedback from customers after product survey questions Product Managers: Using Insights to Innovate Products FAQs For Product Survey Questions. Getting user insights, quickly and easily.

Data Visualization 59

Data Visualization Product Research Customer Feedback User Testing 59

Userpilot

OCTOBER 29, 2023

The metric is also used to predict customer churn. Effective customer research techniques include interviews and focus groups as they allow you to collect qualitative feedback. Surveys enable you to collect vast quantities of customer data for more quantitative studies. What techniques can you use for market research?

Research Software 89

Research Software Feedback Software Analytic Tools User Testing 89

Userpilot

MAY 30, 2023

Every successful product marketer has at some point wondered how to create a persona. Good user personas are critical to any successful product marketing campaign. They help you decide what product or service to prioritize, streamline your advertising and marketing, and better connect leads with their goals and pain points.

Data Visualization 90

Data Visualization Analytic Tools Research Software User Testing 90

Userpilot

JANUARY 9, 2023

This article considers all you need to know about retention marketing. What tools can help you personalize the customer experience? Customer retention marketing is any marketing that aims to keep both new and current customers happy. This is a two-step process that involves collecting data and analyzing it.

Feedback Software 82

Feedback Software Analytic Tools Research Software Customer Experience 82

Userpilot

NOVEMBER 10, 2022

TLDR; A customer pain point refers to an issue that a customer experiences when interacting with a product or service. Understanding pain points helps you avoid customer dissatisfaction , make product improvements that meet customer needs , and help you align your marketing strategy better. State of SaaS Report Findings.

User Friction 80

User Friction Customer Experience User Testing Product Research 80

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. Analyze existing data. Make a hypothesis.

Research Software 90

Research Software Feedback Software Analytic Tools Customer Experience 90

Imaginary Cloud - Design

AUGUST 19, 2021

Creating useful, usable, and craved products and services that respond to human needs is the basis of Design Research. Design Research is a process used by designers to better understand the underlying and sometimes hidden desires, needs, and challenges of end users. What is Design Research? Design Research steps. ?

User Testing 110

User Testing Research Software Product Research Customer Experience 110

Userpilot

JULY 17, 2023

Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer. TL;DR Customer feedback software refers to the platforms and tools that help you gather and analyze insights from customer feedback.

Feedback Software 17

Feedback Software Data Visualization Customer Feedback Analytic Tools 17

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Coalition

OCTOBER 7, 2020

Data is not the easiest field to master. Far from it, data science is as vast as it is complex. Luckily, as a Product Manager, no one expects you to be a full-blown data scientist. But the best Product Managers are data-driven, and there’s no doubt that the more you understand data, the easier your job in PM will be.

Data Visualization 69

Data Visualization User Testing Product Research Customer Experience 69

Userpilot

MARCH 9, 2023

This article examines why product-market fit analysis is important and how to gather insights into achieving a product-market fit by getting feedback and validating your idea. How to perform product-market fit analysis As mentioned before, you want positive signals for your product before fully committing to something.

User Testing 85

User Testing Product Research Product Marketing Customer Feedback 85

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. This is the key focus of our guide. Let’s get straight into it!

User Testing 78

User Testing Product Research Feedback Software Customer Feedback 78

Usersnap

DECEMBER 19, 2023

Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Feedback integration catalyzes continuous improvement, data-driven decisions, and the creation of exceptional user experiences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Usersnap

JANUARY 26, 2022

Feedback can be very general Uses a combination of open-ended and closed-ended questions to get the feedback you need Specific bugs or issues may require visual feedback or drill-downs. Embedded Behavioral Analytics Tools. Instead, the tools are embedded within the app and measure specific statistics.

Feedback Software 111

Feedback Software Analytic Tools Research Software User Testing 111

Usersnap

AUGUST 31, 2019

It is natively inserted to the user’s dashboard of list of videos. In the digital world of product performance analysis, we often tend to track usage and look at customer behavior through data. It’s awesome and powerful for analytics, but quite frankly, that’s merely enough. Amazon Web Service. Confluence.

User Testing 95

User Testing Feedback Software Customer Feedback Data Visualization 95

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Making the move.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225