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How to Collect and Manage Feature Requests in SaaS

Userpilot

To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform.

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Customer Feedback Repository: Definition, Types, Tools, and How to Set One Up

The Product Coalition

Increased collaboration A feedback repository can encourage cross-functional collaboration across your company. Here’s who can be involved: Product teams usually set up the feedback management system and use the resulting feedback data to prioritize features, write feature specifications, create wireframes, and prototyping.

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Customer Feedback Strategy – The Complete Guide For SaaS

Userpilot

Best practices when collecting customer feedback. Now that you know the value of an effective customer feedback strategy to your business, it’s time to put your feedback management system in place! Below are the best practices you should follow when collecting feedback.

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Feedback management on Usersnap: 10 dashboard tips to boost your collaboration

Usersnap

It’s not difficult to get feedback, it’s about what you do next – your feedback management approach decides if you’re truly listening to your customers. And if collecting customer feedback is still the challenge for you, please read that blog post first.). And the dashboard serves that purpose.