Userpilot

JUNE 10, 2022

To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform.

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Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

SEPTEMBER 21, 2022

The former is your conscious effort to get feedback from customers. The latter is an invitation for customers to provide feedback without you asking for it. Having both improves your feedback management system by decreasing the friction existing between the ability for users to share feedback and your organization to collect it.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

The Product Coalition

MAY 8, 2023

Let’s talk about how CS teams drive value in logging customer feedback, product roadmapping, and closing the loop. Your Customer Success team is critical to an effective feedback management process. Building a customer feedback management system? Retention = profits. Better data.

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Feedback Software User Testing Research Software Customer Feedback 130

The Product Coalition

APRIL 24, 2023

Increased collaboration A feedback repository can encourage cross-functional collaboration across your company. Here’s who can be involved: Product teams usually set up the feedback management system and use the resulting feedback data to prioritize features, write feature specifications, create wireframes, and prototyping.

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Feedback Software Analytic Tools User Testing Customer Feedback 102

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Juggling feedback can often leave us scratching our heads, wondering if we’re fixing a leak while ignoring the iceberg ahead. Aligning feedback with your product’s raison d’être ensures you remain on course.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Userpilot

DECEMBER 17, 2020

So how to analyze user feedback (even from multiple sources) and use it well to grow your product? That’s what we’ll show you in this blog. Looking for ways to proactively collect and categorize user feedback? Talk to our Product Expert at Userpilot and try our AI-powered feedback collection and categorization tool out!

Feedback Software 98

Feedback Software Customer Feedback User Testing Analytic Tools 98

Usersnap

SEPTEMBER 2, 2021

It’s not difficult to get feedback, it’s about what you do next – your feedback management approach decides if you’re truly listening to your customers. And if collecting customer feedback is still the challenge for you, please read that blog post first.). Your first 15 days are completely free.

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Data Visualization Feedback Software Customer Feedback User Testing 52