Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

OCTOBER 30, 2022

And it doesn’t matter what systems or tools you use; you’ll struggle if user satisfaction isn’t the bedrock of your customer retention strategy. Proven strategies to grow retention in SaaS: Refine the onboarding experience. Learn to leverage feedback. Make your job easier with the right tools.

Feedback Software 89

Feedback Software Data Visualization Customer Communications Customer Experience 89

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 92

Feedback Software Analytic Tools Research Software Software Review 92

Userpilot

OCTOBER 13, 2022

And how you can collect feedback with a feature request template? A feature request template is something that can help you accomplish this goal by encouraging your customers to provide qualitative feedback regularly. Close the feedback loop by acknowledging your users’ feature requests. SaaS products feature request templates.

Feedback Software 96

Feedback Software Customer Feedback User Testing Product Research 96

Userpilot

MARCH 2, 2022

Wondering how you can leverage SaaS OKRs to drive success in your business? So, let’s see how you can implement SaaS OKRs successfully to track progress towards these goals and drive product growth. To grade OKRs, use a scoring system on a scale of 0.0 What are OKRs in SaaS? OKRs example. Why are OKRs important?

Feedback Software 103

Feedback Software Onboarding KPIs Reporting Tools Product Research 103

Userpilot

JUNE 29, 2022

Product storytelling is a system of communicating value to an audience via a chosen narrative. A user story is an informal explanation of a software feature or functionality written from the end user’s perspective. Explain the product vision. The product vision constitutes the product’s why. Slack NPS survey.

Feedback Software 96

Feedback Software User Friction User Testing Customer Experience 96

Userpilot

APRIL 6, 2023

After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies. To avoid falling into the trap, set clear and realistic objectives that are aligned with the product vision.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. But what if I told you there’s a game-changing solution? In this article will review the best tools in 2023 based on their features, usability, pricing, and customer reviews. Let’s dive in!

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Feedback Software Research Software Data Visualization Reporting Tools 52

Userpilot

APRIL 18, 2023

In SaaS, customer success is needed to ensure that your customers achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll show you how to build an effective customer success strategy that drives SaaS growth. Offer self-service support via in-app resource centers.

Feedback Software 94

Feedback Software Analytic Tools Customer Experience User Testing 94

Userpilot

JANUARY 14, 2023

Successful SaaS products satisfy user needs and realize organizational business goals. To build successful products, make sure to align the product strategy with the product vision. Once the update or feature is out, announce it using multiple channels like in-app communications or email. What is product success in SaaS?

Feedback Software 94

Feedback Software Research Software Product Research User Testing 94

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! social media engagement or email click-through rate), or feedback data (e.g., The next step involves collecting relevant customer data with appropriate analytics tools.

Data Visualization 85

Data Visualization Analytic Tools Embedded Analytics Feedback Software 85

The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. The last thing you want to do when talking to a designer, is to use UX and UI interchangeably. UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. Want to know more?

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UX User Testing Product Research Research Software 151

Userpilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Who can use the Pendo app?

Data Visualization 83

Data Visualization Analytic Tools Feedback Software Reporting Tools 83

Userpilot

JUNE 10, 2022

The fact that this type of customer feedback can come from multiple customers through multiple channels at the same time, puts a lot of pressure on the task. To collect feature requests, you should: Add a feedback widget in your resource center or send in-app surveys. In-app real-time feedback from users.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

MAY 31, 2022

Is your SaaS struggling to overcome the feature blindness problem? SaaS customers typically just focus on the most important features to them, neglecting all others. Customers who don’t experience the full value of your app will easily drop off when competitors come with shiny products. You’re not alone.

Feedback Software 89

Feedback Software User Testing Product Research Customer Experience 89

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 86

User Testing Customer Feedback Feedback Software Product Research 86

Userpilot

SEPTEMBER 10, 2022

With Userpilot , you can collect user feedback and track engagement to improve quality. However, in SaaS, if you play your cards well, you may be able to charge more for your product. For example, for one user, being able to use their app subscription on 3 different devices may be the key feature.

Differentiation 95

Differentiation Feedback Software Research Software User Testing 95

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

SEPTEMBER 5, 2021

Are you looking for the best strategies on how to market software products? Marketing software products can be challenging with the abundance of tools out there saying they do everything for everyone. How is marketing for software products different? What does a software marketing strategy for SaaS looks like?

Feedback Software 52

Feedback Software Analytic Tools Research Software Software Review 52

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. Next, remember to keep your vision at the center of your product enhancements. Remember to continuously collect, synthesize and importantly act on user feedback.

User Testing 101

User Testing Feedback Software Research Software Customer Experience 101

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Product Research 86

Userpilot

JUNE 20, 2023

An exceptional user onboarding experience can make all the difference for your SaaS company's growth. Here are some bonus books that enable you to effective product management: Inspired by Marty Cagan emphasizes understanding users, collaboration, iterating, and refining based on feedback. But where do you begin? on Goodreads.

Onboarding KPIs 90

Onboarding KPIs Feedback Software Research Software Books 90

Userpilot

AUGUST 16, 2022

A goal-setting framework is a system that offers structured, step-by-step guides on how to establish goals and attain them. They develop a sense of purpose and can get some self-feedback from the results of their work. 10 goal-setting frameworks to set goals for your SaaS. For a B2B SaaS business, a B.H.A.G OKRs example.

Feedback Software 95

Feedback Software Research Software Framework User Testing 95

Userpilot

FEBRUARY 26, 2023

Looking for some great customer retention survey questions to include in your feedback form? In this article, we compiled a list of questions for getting actionable feedback along with a few best practices for creating customer retention surveys. This is a great question to ask new SaaS users. Look no further! Why or why not?

Product Research 96

Product Research User Testing Feedback Software Customer Experience 96

Userpilot

OCTOBER 24, 2022

But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

User Testing 89

User Testing Customer Feedback Research Software Feedback Software 89

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 79

Analytic Tools Feedback Software Reporting Tools Data Visualization 79

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Ensure alignment between the product vision and product strategy on one hand, and the business objectives on the other. identify user needs and assess solutions.

Feedback Software 69

Feedback Software Analytic Tools Research Software User Testing 69

UX Studio

MAY 23, 2024

A vast array of AI tools are emerging in various sectors, slowly impacting most areas of our everyday lives. At UX Studio, we’re excited about the potential of AI to personalize learning and empower educators. And when I say student, that encompasses the learners in formal education and school systems.

Education 47

Education Research Software Reporting Tools Feedback Software 47

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. For feature or product announcements, use multiple channels, like in-app messaging , emails, social media, or blogs.

Onboarding KPIs 79

Onboarding KPIs Feedback Software User Testing Product Research 79

Userpilot

AUGUST 16, 2023

When developing your product , address app performance issues to improve user retention. Tracking in-app user behavior helps identify friction points that need improvement to lower churn. Tracking in-app user behavior helps identify friction points that need improvement to lower churn.

User Testing 97

User Testing Customer Experience Customer Feedback Analytic Tools 97

Userpilot

APRIL 8, 2022

Hint: it starts with user feedback. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Prowly collected feedback and found that the feature that helped them grow was a media database.

User Testing 95

User Testing Feedback Software Research Software Product Marketing 95

Userpilot

MAY 22, 2023

A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You can build a CX strategy by: Starting clear customer experience vision and goals using the likes of SMART framework. Offer self-service support in multiple formats and an in-app resource center.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Product Research 78

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. In this blog post, we will discuss how you can build your product messaging, five great product messaging examples, so you can better communicate your brand value and attract the right audience.

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JANUARY 26, 2023

We also look at a few excellent examples of inclusive product design in SaaS. Universal design aims to create one solution that would work for the largest user group possible without any adjustments. Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better.

Product Research 95

Product Research Feedback Software Research Software User Testing 95

Userpilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. A strategic initiative is what can help your company achieve its long-term vision.

Feedback Software 93

Feedback Software Analytic Tools Research Software Product Research 93

Userpilot

NOVEMBER 19, 2022

To achieve that they use a range of techniques, like review research, user interviews, feedback , or product usage tracking. Userpilot can help product service managers collect user feedback, analyze user behavior data and improve communication via in-app messaging. Product service managers use surveys to collect user feedback.

Data Visualization 96

Data Visualization User Testing Research Software Feedback Software 96