Gainsight

DECEMBER 15, 2023

But now Customer Success Managers (CSMs) are also being asked to become more sales- or revenue-driven, and in some cases, they’re even being asked to own a revenue number. Learn more in our blog, Customer Success Teams, It’s Time to Take Credit for Expansion Revenue. CSMs have to reach out to people with effective messaging.

Sales Training 52

Sales Training Reporting Tools Customer Experience Data Visualization 52

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

APRIL 14, 2023

Pay attention to how the timing, messaging, elements, and support options all contribute to the positive onboarding experience. You can also use time-based or event-based triggers to make your in-app messages more relevant/timely for users. Failing to do so could make your messaging feel disjointed and awkward.

Analytic Tools 92

Analytic Tools Research Software Feedback Software Onboarding KPIs 92

Product Management University

AUGUST 5, 2019

Sales Training. The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. When it comes to sales training, products play a supporting role, not a leading role.

B2B 100

B2B Sales Training Product Management Product Manager 100

Mironov Consulting

JULY 27, 2023

 Plus time with Marketing (launch, messaging, product marketing content), Finance (packaging, pricing, forecasts), Support, Customer Success/Implementation, and broad Sales training and enablement.  Plus  So a product manager might have 5% of their time in total for deal-specific sales support.

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Product Management University

FEBRUARY 25, 2020

Sales Training on Customers vs. Products. The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. When it comes to sales training, products play a supporting role, not a leading role. Product Demos. Demand Generation.

Marketing 130

Marketing Product Management Product Manager Reporting Tools 130

Userpilot

SEPTEMBER 18, 2021

In today’s blog post we’ll give you tips on how to nail your product marketing interview. They'll ask your opinion on the collaborative nature of the role, and why it's important to communicate with your fellow product marketers, various sales teams, and stakeholders. 5 – Prioritization skills.

Onboarding KPIs 92

Onboarding KPIs Analytic Tools Research Software Product Marketing 92