Userpilot

JULY 22, 2023

Find trends by collecting quantitative and qualitative data, through heatmaps , feature tags, surveys , and talking to support teams. Hotjar is a behavioral analytics platform for recording sessions and heatmaps. How to collect quantitative data You can use feature tags and heatmaps to collect quantitative data.

Data Visualization 89

Data Visualization User Testing Customer Feedback Analytic Tools 89

Userpilot

APRIL 7, 2023

Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior. By tracking tagged and untagged brand mentions, you can assess brand health and understand audience sentiment toward competitors. Feature usage Tag features to monitor their usage.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

MAY 17, 2023

A/B testing , usability testing , or session replay analysis are examples of techniques you can use. Session replays – use Hotjar or FullStory to record how users interact with the product and use these recordings to identify ways to improve the UI. Feature tagging and tracking – to assess feature adoption.

Customer Experience 91

Customer Experience User Testing Analytic Tools Feedback Software 91

Userpilot

FEBRUARY 21, 2023

In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually. While Userpilot is developing funnel analysis functionality, you can achieve the same results by tagging and tracking Goals. How does it work?

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Reporting Tools 97

Userpilot

MARCH 27, 2023

Together with session recordings, they’re excellent for granular user analysis, for example, to optimize the UI for a frictionless experience. Amplitude is a state-of-the-art product analytics platform for higher-level analysis of user behavior, whereas Hotjar offers heatmap and session replay functionality for detailed analysis.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JUNE 30, 2023

Track user engagement with heat maps, feature tags, etc. You may use a combination of the heatmap, feature tag, session recordings, etc., Feature tags let you monitor user actions like particular clicks or specific feature usage. Analyze the customer journey with funnel analysis to identify and eliminate friction points.

Customer Experience 83

Customer Experience Customer Feedback Feedback Software Analytic Tools 83

Userpilot

OCTOBER 6, 2022

For example, by collecting NPS qualitative responses, you can use response tagging and group customer feedback into different themes to discover what motivates customers’ loyalty and deters it. ” NPS tagging with Userpilot. Hotjar is a behavioral analytics platform recognized for heatmaps and session recordings.

Analytic Tools 94

Analytic Tools Feedback Software User Testing Customer Experience 94

Userpilot

OCTOBER 31, 2022

If you work with Userpilot, use feature tagging to tag any UI element and track user engagement in your product. Feature tagging with Userpilot. Use Userpilot’s tagging feature to do so. NPS tagging feature for analyzing customer sentiment. The tool includes features such as: NPS surveys and response tagging.

Data Visualization 96

Data Visualization Analytic Tools User Testing Feedback Software 96

Userpilot

DECEMBER 6, 2022

Here are 3 effective methods for collecting data on product usage: Tag features to understand how users engage with different parts of your product. You can tag any UI element to track feature usage among various customer segments across the user journey. Tag features in Userpilot to understand how users are engaging with your product.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 96

Userpilot

JANUARY 8, 2024

Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form. While you can host webinars yourself, also explore collaborating with industry influencers or complementary businesses to co-host some sessions. Product Drive 2023 is over, but you can sign up/sign in and watch the replays.

Analytic Tools 104

Analytic Tools Research Software Feedback Software Customer Experience 104

Userpilot

JUNE 7, 2022

Session replays: Replays are non-audio video recordings of a user’s journey and interactions on your site. Session replays. Session replays are unmoderated and performed remotely. Session replay observations. Tag NPS responses and identify the most common issues with Userpilot.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

DECEMBER 11, 2019

Session recording (Hotjar, LiveSession, FullStory). You can also integrate with Google Tag Manager or Facebook’s pixel, enabling you to remarket to users who fill out your survey. Product management tools for session recording. You can watch your users’ sessions back, and see their interactions. LiveSession.

Data Visualization 54

Data Visualization Feedback Software Research Software Analytic Tools 54

Userpilot

JULY 30, 2023

In Heap, you can also analyze user behavior in detail with session replays. Heap tracks all the user data automatically so you don’t have to tag individual features or events. Session replay for understanding users’ experience Session replays serve a very similar purpose as heatmaps.

Data Visualization 96

Data Visualization Analytic Tools Software Review Technical Review 96

Userpilot

APRIL 21, 2021

For example, if you wanted to organize data collected from an NPS microsurvey , you could potentially do so in the following ways: By NPS score By promoters, passives and detractors By company email By keyword, using custom tagging By customer segment By demographics. Logrocket is free for up to 10,000 sessions a month.

Analytic Tools 54

Analytic Tools Feedback Software Research Software Customer Communications 54

Userpilot

MARCH 14, 2024

Specifically, look for features like custom events, feature tagging, heat maps , and session recordings. The particularly useful features include: You can track various user sessions and filter the data based on date range and other parameters. Tracking user sessions on Heap. Session replays feature on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

APRIL 14, 2024

Here’s what makes Userpilot’s product analytics stand apart from Heap’s: Powerful segmentation capabilities : With Userpilot, you can segment users based on various factors, such as their feedback and interactions with tagged features and in-app experiences. Tracking user sessions on Heap. Session replays feature on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for product analytics and it comes with features such as feature tags, funnels, paths, and in-app events. survey or session recordings). You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap. These include: Session Replays to help you step into a user’s shoes. Similarly, you can share Session Replays with other team members. Real-time data on Heap.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52

Userpilot

MARCH 14, 2024

These include: Session Replays to help you step into a user’s shoes. If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. Similarly, you can share Session Replays with other team members.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for funnel analysis and it comes with features such as feature tags, in-app events, funnels, and paths. Additional product analytics features : To validate hypotheses with heatmaps , session recordings, and other important user analytics features. Let’s get started! But it isn’t without flaws.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. Session Replays and Heatmaps provide you with an in-depth overview of how users navigate your product, including the actions they take and the roadblocks they face.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

MARCH 14, 2024

TL;DR Heap is a good choice for event tracking and it comes with features such as behavioral analytics, feature tags, user journey mapping, and user segmentation analysis. Session Replays and Heatmaps provide you with an in-depth overview of how users navigate your product, including the actions they take and the roadblocks they face.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Feedback Software 52

Userpilot

JULY 14, 2023

To identify the specific events that lead to churn, you can use analytics techniques like user funnel analysis or paths, and session recordings or heatmaps. Some analytics tools, notably Userpilot, allow you to do it without any coding, all you have to do is tag the feature from the front end. Session recording.

Analytic Tools 80

Analytic Tools Data Visualization Feedback Software Research Software 80

Userpilot

MARCH 14, 2024

Other analytics tools : Cohort analysis tools should offer additional analytical features, like funnel analysis, heatmaps , and session recordings, so you can validate customer insights. These include: Session Replays to help you step into a user’s shoes. Similarly, you can share Session Replays with other team members.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 14, 2024

If you’re looking to segment users based on more detailed parameters, such as feedback and interaction with tagged features, Userpilot would be a better fit. Session Replays and Heatmaps provide you with an in-depth overview of how users navigate your product, including the actions they take and the roadblocks they face.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

NOVEMBER 25, 2023

The particularly useful features include: You can track various user sessions and filter the data based on date range and other parameters. Tracking user sessions on Heap. The Session Replays feature lets you visualize the exact journey a user takes when performing an action. Session replays feature on Heap.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

Userpilot

JANUARY 30, 2023

User click data can be tracked with either feature tagging or with heatmaps that illustrate all user actions. Session recordings and replays give you a more granular picture of how the user engages with different UI elements. Hotjar is one of the leading tools for session recording and heatmaps. What is behavioral data?

Data Visualization 87

Data Visualization Analytic Tools Research Software Customer Experience 87

Userpilot

JULY 26, 2021

The user actions (behaviors) users take within your product are measured by firing custom events or clicks on the front-end ( feature tags ). Hotjar collects data using multiple tools, including session recordings, and analyzes them to generate a range of useful user behavior insights. Does it measure identifiable data (e.g.,

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 21, 2023

Heatmaps and session recordings – to analyze user in-app engagement patterns and remove friction from the UI. For example, if you’re trying to make your UI design more intuitive , you could be looking at heatmaps and session recordings to find patterns in user interactions and answer some questions. Where do they click?

Analytic Tools 96

Analytic Tools Feedback Software Research Software Data Visualization 96

Userpilot

AUGUST 17, 2021

You can measure the actions (behaviors) users take inside your product through clicks on the front-end (feature tags) or by firing custom events. It has several different analytics features, including session recordings that provide quantitative and qualitative data on user behavior. Source: Hotjar.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

Userpilot

NOVEMBER 28, 2023

Session Replays and Heatmaps provide you with an in-depth overview of how users navigate your product, including the actions they take and the roadblocks they face. With features like Heatmaps and Session Replays, it results in unparalleled insights into how users navigate your product and the paths that lead to desired outcomes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

AUGUST 29, 2022

Use session recordings and heatmaps to understand user behavior and find friction points. Userpilot’s feature tagging will allow you to track customer interactions in real-time. Tag any UI pattern of your website that will trigger when users click on it or interact with those features. Userpilot feature tagging.

Data Visualization 97

Data Visualization Customer Feedback Customer Experience User Testing 97

Userpilot

NOVEMBER 28, 2023

You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap. With features like Heatmaps and Session Replays, it results in unparalleled insights into how users navigate your product and the paths that lead to desired outcomes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap. With features like Heatmaps and Session Replays, it results in unparalleled insights into how users navigate your product and the paths that lead to desired outcomes.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

You can use Session Replays to monitor the exact journey a user takes within your product. Session replays feature on Heap. With features like Heatmaps and Session Replays, it results in unparalleled insights into how users navigate your product and the paths that lead to desired outcomes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Hotjar is one of the best-known analytics tools for session recording and heatmapping user experience in the product. These include event and goal tracking, session recording, or heatmaps.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Reporting Tools 96