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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Book a demo to get started right away! What is a knowledge base tool?

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

To learn how you can get started building effective customer surveys and analyzing the results with Userpilot, book a demo right away ! Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. Analyze survey responses on a simple dashboard. What is Typeform?

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Book a demo now to try it.

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Establish a product discovery infrastructure to save time and effort (pt. 3/6)

The Product Coalition

Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. In terms of web analytics, I encourage you to use business intelligence tools to create dashboards and retrieve live data.

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.