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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

Generative AI has changed how tech companies do business. In 2023, over 26% of investments in American startups were directed toward AI-related companies. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Book a demo to get started right away! What is a knowledge base tool?

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

To learn how you can get started building effective customer surveys and analyzing the results with Userpilot, book a demo right away ! Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. Analyze survey responses on a simple dashboard. What is Typeform?

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. To see how Userpilot can help you onboard and educate your customers, book the demo!

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Book a demo now to try it.

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Establish a product discovery infrastructure to save time and effort (pt. 3/6)

The Product Coalition

Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. In terms of web analytics, I encourage you to use business intelligence tools to create dashboards and retrieve live data.

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Too Many Churned Users? How to Minimize Churn in SaaS

Userpilot

If you’re a newer startup, your churn rate will likely be higher. Another reason could be because of bad customer service given to an existing customer. Also, collect customer feedback with surveys and analyze customer data with product analytics to make informed improvements. Most customers prefer self-service support.