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Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve

Userpilot

Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Book a demo with our team to see how we can help you retain more customers.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Engaged users are receiving repeated value in your SaaS leading to increased product adoption, retention, and more revenue. Personalized onboarding can reduce churn by keeping users highly engaged. Analytics can guide your content strategy decisions both in-app and on other channels like social media. What are engagement tools?

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Finding the right collection of product management software isn’t easy, especially with hundreds of products available in the market. Today we’re going to help you narrow down your options by compiling a list of the 15 best product management software you can include in your product stack! Product Feedback Software.

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Best Product Fruits Alternatives for SaaS

Userpilot

Exploring alternatives to Product Fruits? In this post, we’ll discuss exactly that – which Product Fruits competitor is best depending on the different use cases. TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. Let’s dive in!

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Best Pendo Alternatives for SaaS

Userpilot

TL;DR Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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Best UserGuiding Alternatives for SaaS

Userpilot

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.