Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve
Userpilot
NOVEMBER 27, 2023
Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Book a demo with our team to see how we can help you retain more customers.
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