Userpilot

JULY 23, 2024

Feature prioritization is always a hot-button issue for product managers. It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources.

Feedback Software 92

Feedback Software Product Research User Testing Customer Experience 92

Userpilot

JULY 14, 2024

Starting a career as a CX product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for CX product managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

NOVEMBER 23, 2023

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. PMs need to know how to use product analytics tools to gain actionable insights.

Analytic Tools 82

Analytic Tools Research Software Data Visualization Product Research 82

The Product Coalition

DECEMBER 21, 2021

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. Companies are getting creative.

Product Management 167

Product Management Product Manager Weak Development Team Management 167

Sequent Learning

JULY 12, 2024

Are You an Accidental Product Manager? Chart Your Course to Success with Our Career Accelerator Program Ever find yourself in a product management role you never quite planned for? Many successful product managers started their journeys accidentally. Regardless of how you landed here, you’re not alone.

Product Management 52

Product Management Product Manager Certifications User Friction 52

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for customer experience managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a professional responsible for improving interactions between a company and its customer base across different touchpoints.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Userpilot

JUNE 12, 2024

Understanding the salary landscape for growth product managers is crucial whether you’re entering the field or looking to advance your career. To help with that, here are five crucial best practices that every growth manager should religiously follow. Let’s get started! Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Cafe

JUNE 18, 2024

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. It's become a hot topic in our discussions as well, from our newsletters to our blogs, not to mention its starring role in our product management platform.

User Testing 59

User Testing Data Visualization Product Research Feedback Software 59

Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. What are customer discovery questions?

Product Research 75

Product Research Customer Feedback Data Visualization User Testing 75

Userpilot

JUNE 17, 2024

TL;DR A customer experience (CX) specialist is a professional responsible for ensuring customers have positive interactions with a business/brand throughout their lifecycle. CX specialists typically interact with customers to understand their needs and pain points and resolve any problems they might be facing.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

JULY 7, 2024

How do you identify and optimize customer journey touchpoints? Before we get down to it, we also cover different stages of the customer journey and examples of touchpoints at different stages. To inspire your product team. Customer journey touchpoints are key moments where customers engage with the company or its products.

User Testing 64

User Testing Analytic Tools Data Visualization Customer Experience 64

Userpilot

JULY 21, 2024

Embarking on a career as a CX product manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful CX product manager. Looking into tools for CX product managers? Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 12, 2024

Interested in customer segmentation analytics but don’t know where to start? We also cover: The benefits of customer segmentation analysis. TL;DR Customer segmentation divides clients into groups with shared attributes for in-depth analysis and personalized experiences. Examples from different industries. The purpose?

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Userpilot

JULY 28, 2024

Understanding the salary landscape for customer experience managers is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) manager is a professional responsible for improving interactions between a company and its customer base across different touch points.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools Feedback Software 52

Product Talk

NOVEMBER 22, 2023

These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. This is how we’ll evaluate which solutions will help us best create customer value in a way that drives business value. the product manager has the final say), instead of collaborating as a cross-functional team.

Research Software 267

Research Software Feedback Software Product Research User Testing 267

Userpilot

MAY 27, 2024

Customer perception can make or break your brand reputation. But why is customer perception important, and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement !

Feedback Software 88

Feedback Software Analytic Tools User Testing Customer Feedback 88

Userpilot

JUNE 26, 2024

Starting a career as customer experience specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a customer experience specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 77

User Testing Customer Feedback Feedback Software Product Research 77

Userpilot

JULY 17, 2024

Starting a career as a customer experience manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer experience managers, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Data Visualization 52

Product Innovation Educators

JUNE 17, 2024

What product managers need to elevate their careers Watch on YouTube TLDR In this episode, I share insights on developing essential skills for product management and leadership. As a product manager or leader, continuously developing and refining your skills is essential for career growth and making a lasting impact.

Leadership 102

Leadership Research Software Development Data Visualization 102

The Product Coalition

JULY 19, 2022

Let’s discuss ways to build strategies for high-value customers and work towards establishing a great product experience Who are high-value customers High-value customers are users who have already subscribed, signed up to your product, or own some of your products if you have many products in your ecosystem.

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User Friction Customer Experience User Testing Customer Feedback 122

Userpilot

JUNE 19, 2024

Interested in product manager roles? In this guide, we’ll explore the ins and outs of product manager roles through detailed job descriptions and handy templates. Empower your team : A great product manager empowers their team by delegating decision-making responsibilities. What is a product manager?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

MARCH 22, 2022

Sales and Marketing is to new customer bookings as Product Management and Customer Success (CS) is to the customer experience. Customers that achieve their business outcomes are more likely to continue to renew and expand. How do we ensure this alignment between CS and Product?

User Friction 52

User Friction Customer Experience Customer Feedback User Testing 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. Book the demo! Spotting market gaps: product analytics.

User Testing 85

User Testing Data Visualization Feedback Software Research Software 85

The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. This means interacting with your customers to inform which problems to solve and how to solve them.

Engineering 109

Engineering User Friction Product Research Product Management 109

Userpilot

JANUARY 26, 2023

What do you need customer empathy for? How does it contribute to product success? How do you embed it into your product management processes? Customer empathy is not limited to empathy in customer service. When collecting user feedback , make sure to make the process as smooth as possible.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Product Innovation Educators

JUNE 24, 2024

How to successfully transition to a product management role Watch on YouTube TLDR Transitioning from one career to another is full of challenges, especially when the two fields seem vastly different. While confident in her nonprofit expertise, Mary wasn’t sure if her skills would translate to a product management role.

Product Management 92

Product Management Product Manager User Friction Product Research 92

Product Innovation Educators

SEPTEMBER 26, 2022

Five must-have skills for product managers. Today we are talking about the importance of product management and what makes a product manager great. JJ has spent her professional career in product roles, both leading product in internal roles and advising and coaching companies. Situations.

Product Management 110

Product Management Product Manager User Friction Product Research 110

The Product Coalition

MARCH 3, 2023

Focusing on product-led or go-to-market-led growth is no longer enough. Time to prioritize the whole Customer Journey (CJ). In recent years, PLG, or Product-Led Growth, has become a significant buzz in the tech world, and rightfully so. Products that delight customers and fuel growth loops are essential.

Customer Experience 127

Customer Experience Customer Feedback User Testing User Friction 127

Userpilot

JUNE 12, 2024

Understanding the salary landscape for customer experience specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer experience (CX) specialist is a professional responsible for ensuring customers have positive interactions with a business/brand throughout their lifecycle.

Data Visualization 52

Data Visualization Customer Experience Reporting Tools Analytic Tools 52

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

Data Visualization 77

Data Visualization Analytic Tools Research Software Feedback Software 77

Userpilot

AUGUST 12, 2024

Have you ever wondered about the product design process for companies like Slack, Loom, or ClickUp? These companies not only follow a user-centric approach to product management. They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time.

Product Research 80

Product Research Feedback Software Research Software User Testing 80

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g.,

Data Visualization 76

Data Visualization Analytic Tools Embedded Analytics Feedback Software 76

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! to iterate retention strategies and reduce churn.

Data Visualization 89

Data Visualization Customer Experience User Testing Customer Feedback 89

Userpilot

SEPTEMBER 14, 2023

How do product management and marketing teams work together to build successful products? TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Book the demo to see how Userpilot can help your product and marketing teams drive product success!

Product Research 78

Product Research User Testing Research Software Feedback Software 78

Userpilot

AUGUST 18, 2024

Book your place in the summit today to learn more about these prioritization layers and get actionable steps for creating an effective product strategy. Ant Murphy is a product coach and founder of Product Pathways. A sample product manager persona for Userpilot. Finally, prioritize features and ideas.

Data Visualization 87

Data Visualization Strategy User Testing Product Research 87