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The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

Product Talk

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities).

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How to Use Product Analytics Tools to Reduce User Friction

Userpilot

High churn rates and dissatisfied customers. Product analytics tools can provide key growth insights that help you solve user problems and provide killer user experiences at the same time. Table of Contents What Are Product Analytics Tools? What Is the Hierarchy of User Friction?

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Product Discovery Basics: Everything You Need to Know

Product Talk

Product discovery is used to describe the work that we do to make decisions about what to build, while product delivery is the work we do to build, ship, and maintain a production quality product. Good product discovery includes the customer throughout the decision-making process. Tweet This.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview?

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What Do Product Managers Specialize In?

The Product Coalition

But what do Product Managers specialize in? And then I came across a brilliant Podcast that tells us that Product Managers specialize in, well, Productizing. :) [link] So, What Is Productizing? What’s the big deal in making Products? You are not discovering the pain points of one entity.

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The Overnight Product Manager

The Product Coalition

Restaurants don’t put an Apprentice Chef in charge of the kitchen overnight, so why do we do this with Product Managers? Photo by Sebastian Herrmann on Unsplash Whilst it has been around for decades, product management has grown rapidly over the last few years. Companies are getting creative.

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Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them. The product team at Going includes product management, product design, UX research, and a flight experts team.