Product Innovation Educators

JANUARY 10, 2022

She cofounded the Radical Product Thinking movement of leaders creating vision-driven change, along with authoring the book Radical Product Thinking: The New Mindset for Innovating Smarter. Summary of some concepts discussed for product managers. [1:56] 1:56] What put you on the path to being a product leader?

User Testing 90

User Testing Product Management Product Manager Vision 90

Business of Software Conference

NOVEMBER 30, 2020

Startups often struggle to communicate the value of their products, particularly in sales meetings. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. And we’re a tiny little startup, some of those things look really expensive. Now I’m a startup.

Research Software 64

Research Software User Testing Positioning Product Research 64

Intercom, Inc.

APRIL 4, 2019

Yes, Dropbox started off with no traditional sales team. It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases. The second stage is treating growth as top of funnel marketing and layering on sales to open up profitable yet harder to reach segments. What’s not to like?

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

The Product Coalition

FEBRUARY 26, 2022

At this point, we all know what good looks like, we all know how teams are supposed to operate and how Marty Cagan’s book goes, but this is not the reality for most people I meet. They will still come to product managers directly with feedback, and again, the more pressure or worse the product-market fit, the more interactions you’ll have.

User Testing 168

User Testing Weak Development Team Customer Experience Customer Feedback 168

Intercom, Inc.

JULY 5, 2018

I continue to do what I love doing, which is helping startups figure out how to build and grow. Coining sales productivity. I realized I get way more value out of helping other sales people figure out how to tap into their full potential. It didn’t exist 15 years ago. The two of us look at building models.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

I continue to do what I love doing, which is helping startups figure out how to build and grow. Coining sales productivity. I realized I get way more value out of helping other sales people figure out how to tap into their full potential. It didn’t exist 15 years ago. The two of us look at building models.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163