Remove Branding Remove Comparison Remove Embedded Analytics Remove User Experience
article thumbnail

Pendo Resource Center Feature-Limitations and Better Alternatives

Userpilot

Resource Centers are great for providing self-service support. It comes with in-depth analytics, video modules, segmentation, and automated translation. Get a Userpilot demo and start offering self-service support in-app without having to code a Resource Center. Curious about the Pendo Resource Center?

article thumbnail

7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. Customer feedback is any information a customer provides about their experience with your product or service. Why is customer feedback important?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Active vs Passive Customer Feedback: Which is Better for SaaS?

Userpilot

Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience. In comparison, passive feedback is the one initiated by the user. brand mentions. What is active feedback?

article thumbnail

Reveal VS Looker for Embedded Analytics; Which Solution Is Better for You?

Reveal

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

article thumbnail

25 Tools for Website, Mobile, and In-Product Feedback Widgets

Usersnap

Most importantly, a feedback button is usually a discreet component so it doesn’t get in the way of user experience. When a user clicks on a feedback button on a website, a pop-up or slide-in feedback form displays on the screen or overlays the current page. Feedback Button Examples. ” Horst Schulze.

article thumbnail

Appcues vs Whatfix: Which is Better for Interactive User Guides?

Userpilot

Userpilot is a product growth platform that drives user activation , feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Ability to customize each interactive guide to fit your brand and style.

article thumbnail

UserGuiding vs Whatfix: Which is Better for No-Code Growth?

Userpilot

The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Whatfix even has integrations with Salesforce, Amplitude, Google Analytics, Slack, Confluence, and other platforms to maximize collaboration.