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Embracing Conflict is Product Management

Ronke PM

These leaders understand that bringing effective products, solutions, and services to market requires consensus building and engaging cross-functional teams in the journey. After all, the partner teams build products, not the product manager alone. We just execute differently, and sometimes we have a bad day or week.

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Stakeholder Management Tips for Product People

Roman Pichler

The first one carries the risk of being a feature broker and offering a product that has a weak value proposition, gives rise to a poor user experience, and consists of a loose collection of features. But do not accept inappropriate behaviour and do not allow people to treat you like a project manager, team lead, or personal assistant.

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Succeeding with Product Delivery and Scrum: 10 Tips for Product People

Roman Pichler

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Continue the discovery and strategy work while the product is being developed. But don’t stop there.

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Challenges of Product Management and How to Overcome Them

Alchemer Mobile

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. The three most common challenges include: I have too many responsibilities. I don’t have enough time in my day.

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Product Churn: A Quick Guide For Product Managers To Reduce Churn In SaaS

Userpilot

Thus, it’s crucial to track your churn rate to develop strategies to improve engagement and reduce churn. Churn impacts SaaS companies in a number of ways, including the spread of bad reviews, reduction in the overall market, and poor brand image. Bad user experience. Bad customer support.

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How aligning product and marketing teams improves customer experience

Mind the Product

It wasn’t too long ago that designers and developers were disciples of strictly separate crafts – but today, someone who can do both well is quickly labelled a “unicorn”, and sought after by many a unicorn-thirsty start-up. It’s becoming a less and less reliable model for how customers actually engage with brands and businesses.

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How to ask your customers great questions and gather actionable feedback – 3 key takeaways

Intercom, Inc.

CX for Growth is a webinar series hosted by the Startups team at Intercom, a casual, interview-style monthly session featuring special guests and exploring customer experience topics that help to drive growth in your business. Our Advocacy team brought it to our RAD team, who had also seen it come up in the NPS.