Branding Customer Communications Knowledge Base Naming 
Userpilot
JULY 31, 2023
If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.
The Product Coalition
NOVEMBER 4, 2019
Dashly Crisp Gist Drift Zendesk There are thousands of platforms that you can choose from to communicate with and engage your customers. We’ve compiled a list of our favorite customer communication platforms that are either fully or partially free. But how do you know which one is the best for your company?
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Userpilot
AUGUST 31, 2022
Brands that know how to create raving fans will always take the lion’s share of customers. Just think back to the last time you saw someone (or a group) passionately telling friends about a helpful tool. Just think back to the last time you saw someone (or a group) passionately telling friends about a helpful tool.
Userpilot
JUNE 22, 2022
In today's post, we'll explore how in-app help can help you improve customer onboarding. As its name suggests, in-app help is a form of contextual help that's provided directly within the app. In-app help is an effective way for customer onboarding , and it has a lot of benefits. Let’s get started!
Userpilot
OCTOBER 6, 2022
How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.
Userpilot
FEBRUARY 4, 2023
In this article, we’re going to show you how optimizing the customer experience can create a more personal connection that leads to repeat customers! TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future. Userpilot’s self-service knowledge base.
Intercom, Inc.
MAY 18, 2022
That’s why we made it easy to integrate data from your entire tech stack – meaning your customers’ context follows them regardless of where they are in their customer journey or who they are talking to. These interactions are stored within Intercom’s customer communications platform and shared across all channels (eg.
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