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24 Customer Retention Marketing Tactics to Grow Your Customer Base

Userpilot

Offer personalized product demos to help trial users experience the full value. A/B-test different versions of your onboarding flow to optimize for conversions. Implement a retention dashboard to track vital metrics across user segments. Book the demo! Offer your customers live demos. The solution?

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Preference Testing: A Step-By-Step Guide

Userpilot

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why.

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How Meagan Glenn From Lavender Leverages Customer Feedback for Product Growth

Userpilot

Book a demo to see it in action. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What role does customer feedback play in the growth of a SaaS product? Product advocacy : When users see their feedback implemented, they feel more connected to the product and brand.

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User Experience Optimization Guide For SaaS: Steps and Techniques

Userpilot

Userpilot can help you track customer experience metrics, collect user feedback, and run A/B and multivariate tests to improve your user experience. Book a demo today ! Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is user experience optimization?

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Conversion Funnel Leaks: Types + Ways to Identify And Fix Them

Userpilot

Use social proof to build brand authority. Run landing page tests to improve marketing funnel conversion. Improve in-app flows with A/B testing. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak?

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Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

To calculate Net Promoter Score , you need to subtract the percentage of detractors (score 0-6) from the percentage of promoters (score 9-10), with passives (score 7-8) excluded from the calculation, making it a clear indicator of customer sentiment towards a brand. Get a Userpilot demo now to create your own NPS dashboard.

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9 Customer Analytics Use Cases For SaaS

Userpilot

9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. Then, test it with a head-to-head or controlled A/B test.