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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

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Top 12 Product Adoption Software in 2024

Userpilot

A product adoption software or digital adoption platform is a type of software that enhances the user experience and aids user adoption through helpful flows, in-app guidance, tooltips, etc. It guides users through a product’s features and functionalities to drive engagement and boost long-term adoption.

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DIY Data Visualizations: Provide Unique Insights of Your Data with Reveal BI 

Reveal

Enhanced User Experience A well-designed custom visualization allows users to interact with the data more effectively, gaining deeper insights and a better understanding of the underlying information. With our innovative addition to the platform, you can now take control of the chart types available within your dashboards.

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

Userpilot

With UserGuiding, you can integrate with multiple applications, build easy onboarding flows, create user segments and microsurveys , and analyze feedback. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding.

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24 Customer Retention Marketing Tactics to Grow Your Customer Base

Userpilot

Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Offer personalized product demos to help trial users experience the full value. Re-engage inactive users through automated email campaigns.

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Accelerating Digital Transformation with Embedded BI & Low Code  

Reveal

Fortunately, we live in an era where you don’t have to spend months or even years manually coding every aspect of your application to achieve a seamless, feature-rich user experience. Reveal’s SDK redefines the user experience, offering unparalleled flexibility.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. With the 1-way integration, Zendesk customers can collect user feedback to evaluate their satisfaction.