Userpilot

SEPTEMBER 21, 2022

Best knowledge base tools should also allow you to create easily customizable knowledge bases, enabling you to tweak the styling and design to match your brand and customers. This proactive support system improves the customer experience, which increases customer retention. Branding customization. Customized branding.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. What is customer education? What is a customer education platform? More loyal customers.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JANUARY 21, 2022

Be consistent in the release note format you use and use your brand personality. Make the content educational. Channels to distribute your software release notes. But that doesn’t mean good release notes should be just a one-way direct line, broadcasting a message. Make it user-centric.

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Feedback 98