Userpilot

APRIL 6, 2023

So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding. Using customer effort score (CES) to measure how easy it is for customers to engage with your products and services at every customer interaction.

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Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Make use of branded conference swag to promote your company at conferences and raise positive awareness. The Dark Iceberg.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Gainsight

APRIL 8, 2021

We are our own harshest critics, and I love giving the product team feedback as I run the Gainsight platform for Gainsight. . With the recent release of Gainsight’s Horizon Analytics, my team and I started using the beta version’s tools and functions as soon as they were available. Analytics – Simplified.

Data Visualization 52

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Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. Professionals all over the world have been discovering how it can make their lives easier, as a tool for brainstorming, analyzing, generating content & increasing their efficiency. Let’s get started! What is ChatGPT?

ChatGPT 105

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Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. build in-app experiences that increase product adoption and retention without coding). Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Embed videos. Book the demo to find out more!

Research Software 104

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Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Use a brand monitoring tool to track social media mentions. product reviews. brand mentions.

Feedback Software 98

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Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! It’s easy to use and doesn’t require coding skills.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

MARCH 19, 2019

Many software and internet companies with great product ideas and rocket high initial growth rates have failed to achieve product/market fit. Adjust your products and services to perfectly fit customer needs. In this era where new technology pops up every day, you are required to constantly make changes to your products.

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Userpilot

MARCH 25, 2022

For instance, when someone gives you a high Net promoter score (NPS), putting them in the Promoters category, thank customers right away and ask them for a more in-depth review on G2 or Capterra. In-app survey tools show you the analytics side in real-time. Match your brand look and feel. Welcome survey.

Feedback Software 98

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Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

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Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

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Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

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Userpilot

OCTOBER 24, 2023

Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Since you’ll need software to resurrect users, why not book a Userpilot demo and see how you can retain more users for your business? Who are resurrected users?

Customer Experience 103

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Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Reveal

JULY 19, 2022

Reveal Embedded Analytics. As a business owner or manager, it’s natural to want your business to run smoothly and efficiently. It is also natural to want to keep your team focused on their areas of expertise and rely on already established solution providers in areas we need help. What is white labeling analytics?

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Userpilot

MAY 12, 2024

TL;DR Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. The platform provides insights into successful practices, guiding you toward steady business growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. All of these are possible without coding! The platform also helps you announce new product features and collect customer feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

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Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Userpilot

DECEMBER 12, 2023

Looking for a good self service support tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for self service support on review sites, but they don’t make the choice any easier. Let’s compare them!

Embedded Analytics 52

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Userpilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. It lets product teams add in-app guidance in the form of modals, tooltips, hotspots, banners, and highlights that can be built without writing any code. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Reveal

JUNE 27, 2022

Reveal Embedded Analytics. By integrating an embedded analytics solution into your own software, SaaS, Angular application , or other apps, you can greatly improve your existing product’s value proposition. . Here, we’re going to cover all of the do’s and don’ts when embedding analytics into your applications. .

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Userpilot

MAY 12, 2024

TL;DR Appcues is a robust product adoption and user onboarding platform for web and mobile apps. The platform also helps you announce new product features and collect customer feedback. What makes this platform even better is the fact that it offers no-code features that make it suitable for non-technical teams.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous of Userlane alternatives, it can be challenging to make a final decision.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

APRIL 16, 2024

Have your eyes on WalkMe product tours and wonder if it’s the right solution for your business. When it comes to product engagement , it’s important to find the right software with all the features you’ll need for each touchpoint across the user journey. Then you’re in the right place! Let’s dive right in!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userlane alternatives, it can be challenging to make a final decision.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Userlane alternatives, it can be challenging to make a final decision.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 15, 2024

Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn.

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Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? Why is Having Customer Feedback Software Important?

Feedback Software 98

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

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Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. In addition, with HelpHero, you can easily create and customize walkthroughs without coding.

Customer Satisfaction 52

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Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Lou Assist is a product adoption tool built by the customer success platform Totango.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52