Alchemer Mobile
APRIL 21, 2022
In response, consumers interacted more with brands through their apps. The average response rate to in-app interactions was 91%—which means that the overwhelming majority of consumers who were interacted with responded to the brand’s outreach. On average, most brands only hear from less than 1% of their customers surveyed.
Alchemer Mobile
DECEMBER 8, 2022
Media/Entertainment. If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Here are some ways in which we recommend you deliver customer love in the winter months to boost consumer happiness: Close the feedback loop. This tells us a few things.
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Alchemer Mobile
MARCH 14, 2022
Media and Entertainment. Close customer feedback loops. Capturing, analyzing, and acting on feedback are the first steps. Complete the loop by telling your customer their voice was heard—and show them that it drove a specific improvement. This report contains data from the following app categories: Finance.
Userpilot
MAY 27, 2024
Customer perception can make or break your brand reputation. Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! Positive customer perception can lead to brand loyalty, while negative perception (e.g.
DISQO
JANUARY 31, 2020
Super Bowl ads are a high-stakes investment for any brand. They wanted the ad to strike an emotional tone that would set themselves apart from other brands in 2020. Not only people were saddened by his death but brands also mourned their dearly departed Mr. Peanut: “Always classy, always crunchy, always cleaned up nicely.
DISQO
JANUARY 31, 2020
Super Bowl ads are a high-stakes investment for any brand. They wanted the ad to strike an emotional tone that would set themselves apart from other brands in 2020. Not only people were saddened by his death but brands also mourned their dearly departed Mr. Peanut: “Always classy, always crunchy, always cleaned up nicely.
Userpilot
APRIL 22, 2024
In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. Managing churn and customer retention , making sure that users stay with the brand as much as possible. an engagement loop ). But what strategies work?
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