eG Innovations

NOVEMBER 19, 2020

This shift is having a significant impact on the managed services activities of SLTN , a service provider from the Netherlands. Lex Erades explains: “Users in our managed services utilize all kinds of applications that run in the SLTN data center, public clouds and/or from the application provider’s SaaS environment.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Userpilot

MARCH 27, 2023

The startup is building a community of elite talent from across Africa that has been rigorously vetted and trained to global standards, and helps connect talented workers with employers across the globe via their “Talent as a Service” platform. We’re happy that we could help The Room forward their vision.

Analytic Tools 94

Analytic Tools Research Software Data Visualization User Testing 94

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. billion visually impaired or blind people (October 2018). It was a big decision for us. The iTaxi app.

Data Visualization 137

Data Visualization User Testing Customer Experience Product Research 137

The Product Coalition

AUGUST 17, 2021

One day you’re meeting with customers, gathering insights about their problems. The next day you’re tweaking a Python script to pull out some quantitative data. How much time we want to spend on developing the solution. We identified some key data views which tied to our customer’s business goals. Appetite ?—?How

Feedback Software 152

Feedback Software Analytic Tools Reporting Tools Research Software 152

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. Case Study: 8x8’s Jitsi.org. When 8x8’s video conferencing tool Jitsi.org realized their growth rate was flat, they used Amplitude’s Funnels and Conversion Drivers features to investigate the cause.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

Product Talk

MAY 8, 2019

That’s why case studies are so valuable. This is why I’m really excited to share today’s case study with you. Farm Credit Services of America (FCSAmerica) is a lending company serving farmers and ranchers in Nebraska, Iowa, South Dakota, Wyoming, and Kansas. Our industry is too old. Tweet This.

Product Research 141

Product Research User Testing Feedback Software Customer Feedback 141

Roy Madden

AUGUST 17, 2021

Case Study. SolarWinds catapulted into this massive newsline of all these articles saying stuff with no technical insights.” He’s part of a small security team responsible for incident response, incident remediation, reporting on security news, and securing web and mobile applications.

Data Visualization 114

Data Visualization Reporting Tools Document Customer Feedback 114

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Developing applications that cater to this large market can have a widespread positive impact.

Analytic Tools 95

Analytic Tools Data Visualization Research Software Reporting Tools 95

Userpilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others. Let’s look at each of his books in detail.

Analytic Tools 90

Analytic Tools Research Software Feedback Software Books 90

Userpilot

APRIL 24, 2024

This challenge was critical because it could lead to inaccurate product decisions, delays in development , and missed opportunities in a competitive industry. If you, too, are looking to streamline your user research process, there is no tool better than Userpilot. She didn’t have to use another tool for this purpose.

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User Testing Product Research Research Software Data Visualization 86

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Mind the Product

APRIL 26, 2020

Simultaneously, lockdown conditions and rising cases put immense pressure on healthcare personnel and researchers involved in the pandemic relief efforts. Next, we focused on sketching out the user journey, prototyping and gathering data. If you have a story or case study to share, we’d love to hear from you. The Results.

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Research Software Feedback Software User Testing Product Research 149

Lenny Rachitsky

FEBRUARY 8, 2024

This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools. As GPTs advance, we’ll be able to prompt them to engage in more nuanced tasks and ask them to report back when it’s done.

ChatGPT 79

ChatGPT Reporting Tools Data Visualization Research Software 79

Product Talk

SEPTEMBER 12, 2018

Back in March, I shared a case study about one of the product teams I worked with at Snagajob (now Snag). This case study is about a team at CarMax that I just finished working with. I’m excited to share another one with you today. What was your life like before coaching with Teresa? How did you decide what to build?

Product Research 149

Product Research Data Visualization User Testing Weak Development Team 149

Userpilot

APRIL 3, 2024

It reduces the load on your support team and improves customer satisfaction by providing self-service support. A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service. Gather user data from multiple sources to learn more about customers’ pain points.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Amplitude

JULY 17, 2019

Podcasts are one of the best learning resources available, especially when it comes to breaking down technical subjects such as data science and analytics. To guide your learning, we put together the following collection of the best analytics-related podcasts to listen to. 113 | What Makes A Visualization Memorable?

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userpilot

APRIL 16, 2020

With a complex product consisting of both a desktop dashboard and a mobile app for Real Estate agents, Rachel Lightfoot, a co-founder and product manager at Touchright – struggled with user onboarding and activation. But the tool requires the user to go through several activation points both in the web app and the mobile app.

Research Software 76

Research Software Reporting Tools Data Visualization Software Review 76

UX Planet

JANUARY 11, 2024

A case study for mobile-web app development. Sharing my insights from a case study that delved into user research to revolutionize my approach to product development. User Persona Humanizing Insights: User personas offer a human face to data, painting vivid pictures of archetypal users.

Customer Experience 89

Customer Experience User Testing Customer Feedback User Friction 89

Userpilot

APRIL 8, 2024

The self-service model enables users to buy (or cancel) the subscription, implement the product, learn how to use it, and access support without talking to customer services teams. Gather customer insights on how to improve the customer experience via surveys , interviews, and reviews. Make it only long enough to activate.

Analytic Tools 77

Analytic Tools Feedback Software Data Visualization Strategy 77

Product Talk

FEBRUARY 12, 2020

Lisa began her career in data science and spent four years as a data scientist at Airship , a marketing and messaging automation company. During her tenure as a data scientist, Lisa built two predictive products. Lisa says, “We led with ‘What can we predict?’ Tweet This. Tweet This.

Product Research 178

Product Research Data Visualization User Testing Research Software 178

Userpilot

JANUARY 8, 2024

Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly. Be strategic with your SEO; leverage contextual CTAs and have highly optimized landing pages encouraging users to sign up for your tool.

Analytic Tools 102

Analytic Tools Research Software Feedback Software Customer Experience 102

Amplitude

SEPTEMBER 21, 2020

To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. In this case, you need to improve awareness of the value of your paid features. Case Study: 8×8’s Jitsi.org. Case Study: MINDBODY. They vary according to your product and industry.

Analytic Tools 59

Analytic Tools Research Software User Testing Data Visualization 59

Revulytics

JULY 12, 2019

With informative blog posts, case studies and other content, software vendors can illustrate the ways that users can improve their workflows and get the most out of the time spent using their software application. See Usage Patterns Through Clear and Discernible Data Insights. The seeing becomes believing.

Analytic Tools 73

Analytic Tools Data Visualization Reporting Tools Education 73

Product Talk

FEBRUARY 14, 2024

And finally, Tali was so convinced of the power of opportunity solution trees that she started leading workshops at product events to teach others how to use this tool. The developers found it engaging and we had good discussions in which we could focus on opportunities rather than solutions. You can submit your story here.

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Analytic Tools Research Software Product Research Data Visualization 224

BrainMates

SEPTEMBER 19, 2022

Case Study: How ReadyTech Use. In order for a business to manage an efficient, happy and engaged workforce, there are a huge number of processes required – from payroll to rostering, health and safety, and employee development. Product-Led In The Workforce Sector. By ADRIENNE TAN. How is your product team set up at ReadyTech?

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Feedback Software User Testing Customer Feedback Data Visualization 52

Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements. which gives product teams AI super powers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Amplitude

JUNE 18, 2019

Marketers and product managers can use metrics—specifically mobile analytics—to understand how to make their product more effective at capturing, engaging, and retaining users. Ultimately, using these practices and strategies for mobile analytics will help you capture data to separate you from your competition.

Data Visualization 91

Data Visualization Analytic Tools Books User Testing 91

UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. A snapshot of tools and techniques. Many will start talking about visual identity and taglines, graphic designers and marketers. A snapshot of tools and techniques. Do research!

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User Testing Product Research Research Software Data Visualization 73

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Userpilot

MARCH 21, 2024

TL;DR The customer activity cycle (or lifecycle) represents a customer’s complete journey with a product or service, from initial awareness to eventual advocacy or departure. It can improve customer retention , lifetime value, revenue growth, and product development.

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User Testing Analytic Tools Research Software Feedback Software 99

Product Talk

FEBRUARY 7, 2024

Tweet This Phase 3: Fine-tuning their set of tools The product team continued to improve their tool kits over the following weeks and months. In fact, they became such power users that Miro recently filmed a case study showcasing WebMD’s use of the tool to power their product organization.

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Product Research Reporting Tools User Testing Research Software 237

Userpilot

MARCH 6, 2024

Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Next, use the research insights to map out the customer journey for each persona, focusing on their actions at different touchpoints , challenges, and conversion events.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Onboarding KPIs 87

Userpilot

SEPTEMBER 8, 2023

Fix this error by analyzing data across the user journey and using it to create hypotheses for your product experiences. How to fix: Guide your tests by data. Fix this by using data or specialized tools to determine how long your test should last. Dig into your data and cover all sources to avoid false positives.

Product Research 89

Product Research User Testing Analytic Tools Data Visualization 89

UX Planet

FEBRUARY 22, 2024

The courses listed below (both free and paid) will help you master essential tools, become a better leader, and get the very best from the UX professionals you work with. UX management best practices, from interviews and case studies with experts. You will learn: How to use product team tools to learn user behaviors.

User Testing 85

User Testing Data Visualization Research Software Customer Experience 85

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. Data, as prolific as it may seem, is still underutilized. But it’s data that provides the answers to critical questions that could mean the success or failure of your product. Adoption Report. Path Analysis Report.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

DECEMBER 31, 2022

Recency is the amount of time since a user last engaged with your product or service ( active users ). Track frequency with product usage data and the monetary value with CLV coupled with product usage data. There are several ways to act on RFM analysis data to drive your SaaS growth: 1. What is the RFM model?

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Analytic Tools Feedback Software Onboarding KPIs Data Visualization 93

Userpilot

DECEMBER 3, 2022

Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Retention: After customers become paying customers, businesses must keep them engaged with the product or service.

Feedback Software 94

Feedback Software Analytic Tools Data Visualization Customer Feedback 94